3,590 Customer Reviews over 90 pages
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- Location
- Eastbourne
- Reviewing
- BT
- Date
- 2022-05-09
- Comments
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Change to bt broadband, the package had the word fibre in it, so i presumed i was getting the high speed fibre i asked for. It's dire, can't even stream a film. Impossible to get to speak to anyone. Their customer service is structured so you cannot speak to anyone. will just have to pay double to get out of the dire service provision and go to a company that can provide what they say they will.
- Location
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- Location
- Flintshire
- Reviewing
- BT
- Date
- 2022-05-08
- Comments
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I had the unfortunate pleasure of speaking to your support team who were very rude and unhelpful. I pay for Fibre 2. As a person who is not a fibre engineer I was under the impression and mislead to believe I was paying for fibre Internet. This is apparently half the case. Apparently I get fibre to a cabinet on my street then the fibre goes to my Copper wire to the house. I'm not a scientist but I know fibre which is light passing through tiny glass fibres will not go through metal I.e the copper.
I only get WiFi without issue in my livingroom. I live in a bungalow and the other 6 rooms get hardly any WiFi. I pay an additional fee for guaranteed speeds yet your customer service tell me that if there speed check says I get a speed then it's not there problem if I don't get the service inside the property.... how is this even morally right?? Paying for a service I don't get and your team say its not there problem. You won't allow me to have an engineer out, you will however send me another disc for a charge. While I am paying for nothing already I don't believe I should be paying for another disc.
I have two discs already which won't connect to the router when you leave the room yet your customer service believe if I have another one it will magically work. I definitely don't need 3 discs and a router in my livingroom ... yes I will have WiFi in my livingroom which may be better but it still doesn't solve the issue of the WiFi in other rooms.
Hopefully you will be able to shed some light on why you offer something you call fibre which isn't fibre? Also could you explain why I have to stay paying for a service that doesn't work and you won't help me with and insist I pay you nearly £700 to get out of the contract when I can get real life fibre which is called fibre and is fibre with a different company who will give me the product I was told I would get.
- Location
-
- Location
- Somerset
- Reviewing
- BT
- Date
- 2022-05-05
- Comments
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Avoid Avoid Avoid continuous low speeds, was put on the best deal for broadband, was guaranteed a certain speed, this was not working for us! Bad connection and very slow, we were offered disks which added to my monthly bill, many more times with the speed being a issue! Rung today with yet more problems! My speed is guaranteed 65 I think! The call advisor was shocked that it was only 2 no £100 cash for continuous issues with speed etc, am not allowed to leave without paying a fee!!! Absolutely shocking service! I can not wait for my contract to end
- Location
-
- Location
- NG33 4PA
- Reviewing
- BT
- Date
- 2022-05-05
- Comments
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No Internet since the 27th April, no contact from BT Broadband, no date for fixing, terrible, terrible customer service.
- Location
-
- Location
- Coventry
- Reviewing
- BT
- Date
- 2022-05-02
- Comments
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2 months of dealing with an absolute joke of a company and got nowhere.
My contract was out of date with the company, and have decided to renew my contract with BT on the 23rd February. This renewal process required me to change from the old Wifi connection to the new 'Fibre to Premises' Broadband which is connected to a new line. The renewal process also required a new hub and landline equipment to be delivered, which was delayed; I was promised the new equipment would arrive within 1 to 2 working days, instead it arrived 2 weeks later after raising a complaint a few days after I renewed my contract with them, which was very inconvenient for me because we have no safe place to store parcels, causing me to wait every morning in case I have to open the door for the delivery driver to accept delivery from them.
We also required an engineer to be sent out to us on behalf of BT to fit a new socket in the premises as it was required for the new equipment to work, as we were switching to 'Fibre-to-Premises' broadband, in which the engineer that was sent out by BT failed to turn up twice.
The engineer was first booked in to fit a new socket inside the premises on the 15th of March. We requested to the BT employee we renewed our contract with that if he could tell the engineer to contact us half an hour before arrival so we could open the door for the engineer, which he promised to do,t so but no texts from the engineer were received on that day. The engineer also failed to turn up at all, and not only that, our old Wifi connection was cut off, leaving me with no internet from the old Wifi connection I previously had, and no connection from the new 'Fibre to Premises' Wifi as the engineer failed to fit a new socket in for the new equipment that arrived late.
We waited on that day until evening, a few hours after the engineer was supposed to arrive at the latest time scheduled, I called BT to ask what was the issue with the engineer not being able to turn up, in which one of the employees of BT replied to me that the engineer noted that he attempted but failed to gain access to the premises, and I argued that we already requested that the engineer must contact us half an hour before arrival so he could be let in, in which I had not received at all. (BT failed to investigate this matter properly and was unsatisfied with the answers they have given me when asked about the first engineers failure of arrival.) We also asked about our WiFi being completely cut off in which we needed an internet connection to properly operate my business:
Without WiFi, this situation caused various issues within my business. We needed access to WiFi as we operate an EPOS system as well as a card machine, in which a WiFi connection is required for those systems to function. During the times without internet connection, we couldn't provide card payment as an option to customers, and our software which manages online orders was failing to work as it requires an internet connection to accept online orders made by our customers. This heavily affected my business. I will mention more of that further in this letter.
Going back to the question I asked the BT employee over the phone about my old WIFI being cut off completely, and the 'Fibre to Premises' broadband not being installed, we wanted to know why our old WiFi was cut off without our new wifi installed, in which they replied to me that they have not checked that the new WiFi failed to go live. I should mention that I still had my old WiFi connected on that day before 5 pm but they decided to cut the old WiFi off around that time without having to check what had happened and that they also mentioned that this shouldn't have happened. I was then promised that our old WiFi will go back live as I wait to reschedule a new appointment for the engineer to install the new sockets but was told that the old WiFi will go back live within 2 days (17th of March.) I was not happy about this as it was an urgent matter and requested that the engineer come and fit new sockets in ASAP, but they told me that all the engineers are booked for the day and that I need to call tomorrow instead to make a booking.
We called again, the day after the engineer was supposed to turn up to schedule a second appointment for the engineer to fit new sockets inside the premises, and the earliest they could do was on Friday 18th March as they said that all the engineers we're booked and that was the earliest they can do. They then also mentioned that the old WiFi will not go back live as it has been completely cut off 3 days before the engineer was first supposed to come, which was not mentioned to me by the colleague I spoke with the day before. I was extremely unhappy with what I was told overall up until this point, as I felt that I was only told what I wanted to hear rather than the truth, as it felt like they are refusing to fully understand the issue itself.
With no other choice, I waited for the engineer to turn up at the premises that were scheduled on Friday from 13:00 - 18:00, and have also requested that the engineer call us half an hour before arrival so he could be let in. Again the engineer failed to text me or even arrive at all. I called BT again to see what had happened, in which they replied to me that the engineer had hit issues with the logging system and the task to fit new sockets in the premises failed to upload on his device. Before this, we were given information and contact details to the engineer by one of the colleagues of BT I have scheduled with for an engineer to arrive for the second time, should we have any issues or to see if he was arriving, but the engineer failed to reply to any of my texts or calls even after when he was supposed to arrive the latest. He only read my text but that was it from the engineer. What was also mentioned to me as well was that we were not supposed to have any contact details of the engineers at all, even though it was given to me by one of the colleagues of BT.
With that second failure, we decided to discontinue this process of renewal, and file a complaint about the loss of financial business. Our WiFi was cut off for 3 days (From 15th - 18th March, and signed up to a new internet provider on the 19th of March), and as the majority of our customers pay by a card, my loss of business was quite substantial within those 3 days
This case was then referred to the escalation manager, I was given a few choices and I chose to accept a form of an offer in form of their suggested reimbursement. Unfortunately, they were not able to reimburse me the amount I requested which I said I was unhappy with. She then said she will transfer the case to the complaints team which will call me on the 30th of April before I reach a deadlock. (which also has not happened.) However, I did receive a text on the 7th of April in which I have been told that I have reached a deadlock and have now decided to file a claim in this matter.
During this whole ordeal, the customer service was extremely appalling, worse than any other service I have dealt with. With calls being transferred endlessly and constantly being hung up on, and calls lasting hours each day the BT team has poor communication with each other, and notes are not being taken properly based on the things I have said. I requested around 2 weeks ago that I need all the notes that were taken down, names and times of people I have spoken to since 23rd February, which I still have not received.
On top of that, there was another issue in regards to my billing. There have been issues with my billing since 2018, in which I believed I was being overcharged. When this was being investigated by one of the colleagues of the BT billing team, he has stated that it was a double charge, and would refund me the amount I was double-charged for from January 2020, but would need to request permission to access the archives to see my bill dating back since 2018. That person then told me that he will call me a few days later once he has received the archives. A few days later I had no call, but then days after that, one of the case handlers of BT, called me about an existing case I had with her about the engineer failing to turn up, I mentioned that I was supposed to receive the call from the billing team, but the case handler told me that he has closed the case for no reason. So I have to spend even more time trying to get the case reopened and reinvestigated, but instead of it being investigated by the person I first spoke to about this, it would be investigated by the case handler. The case handler then called me a few days later after this and also told me that I was double-charged after asking why I was charged high each month. Once she mentioned that, she then took the case to the escalation manager, so she can look further into it. After this, the escalation manager called me to tell me that it wasn't a double charge but was me being out of contract from October 2020. I testified that I was still being overcharged even when I was in the contract before October 2020, which she didn't even check before she called me. She then was adamant that I was not being falsely charged and was my being out of contract was the issue. I am unsatisfied with this resolution and with the answers, I have received due to there being so many different reasons and answers and a lack of commitment given to me by various BT employees for this matter respectively.
Overall, horrible experience, lasting from 15th March up until now with nothing resolved. Constantly being hung up on, with notes not being taken down properly, and with employees having no idea what to do, or knowing what was happening with my billing after receiving different answers within a month. Their communication with each other is shocking, and only tells me things I want to hear rather than the truth, whilst making false promises over false promises. Absolute joke of service, and I have spoken to more than 20 different BT employees, 1 escalation manager who failed to commit to an investigation properly, and a complaints manager who has yet to contact me even though they were supposed to on the 30th of April.
And to take things further, endless amount of letters from BT telling them that I owe them when I have since canceled.
- Location
-
- Location
- Birmingham
- Reviewing
- BT
- Date
- 2022-05-01
- Comments
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Paid for 1 day subscription. The moment I paid my login credentials were no longer accepted.
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2022-04-29
- Comments
-
Worse company to provide broadband service for this generation!!!
I am a BT customer for more then 3 years and previously I had issues with the broadband speed with BT and currently I have the same issues plus they increase the monthly payment from £30.99 to £35.45 for the worse internet service and speed is only 57 MB. I tired to speak to the customer service few times and they were unprofessional and didn't resolve my problem. later I asked them to cancel the BT broadband and they asked my to pay cancelation fees £195. unbelievable!!.
Even I was with BT for long time, they did not value their customers and told me that they don't care and they can't do anything about it.
So, now I have to pay £35.45 for Worse internet service where they promised it will be £30.99 per month. I do understand they increase their price every year but from 30.99 to £35.45 is not acceptable for only broadband with the speed is only 57MB. where other service provider offering full fibre optic broadband speed 1GB for £30 per month. (everyone can check online).
So, My advice will be to not get any contact with BT as they don't value their customers and they will put you trough the same situation which I am having right now.
Please search for other providers for better service.
- Location
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- Location
- Brighton and Hove
- Reviewing
- BT
- Date
- 2022-04-29
- Comments
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Rubbish experience. They steal money directly from your debit and when confronted customer service is appalling, lie and treat you like ****. Worst company I’ve had to deal with. You managed to steal £10 but you lost a customer, and I will make sure to tell all of my acquaintances of this! Just terrible!
- Location
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- Location
- Staffordshire
- Reviewing
- BT
- Date
- 2022-04-27
- Comments
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My BT Broadband Started Off £27.99 pcm But BEWARE.. BT increase Your Bill VERY QUICKLY and Without informing You...My Bill has increased Without BT informing Me of This Change They've just Took it Out ...I Rang to Complain and i felt my Complaint Went On Deaf ears Was given no Apology No Offer of goodwill to keep its Customers Nothing Considering a Complaint Was made and a Unhappy customer which alot other provider's do..Also Customer service staff are Not very unhelpful Not very Compassionate & talk to You like There reading from a Police book.. You may as Well talk to a Brick Wall.. I Feel BT are just Takers who don't care about Customers And they need To improve there Customer service Staff & Care about there Customers More ...
- Location
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- Location
- Lanark
- Reviewing
- BT
- Date
- 2022-04-26
- Comments
-
Now 4 weeks with no landline and poor broadband. Passed from department to department. Have to explain issues over and over again. Engineers did not fix issues. They do not honor arranged call backs and pass the buck. A total of almost 15hours of my time trying to resolve this with so far no joy.
- Location
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- Location
- N ireland
- Reviewing
- BT
- Date
- 2022-04-26
- Comments
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Trying to use hot spots and every time I ring to find out why I cannot get sorted they say my account needs to be activated. Then they tell me it’s sorted to log in and I then get locked ou so they tell me to ring back in 30 minutes and it starts all over again. Awful Awful customer service. Still not sorted.
- Location
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- Location
- Clydebank
- Reviewing
- BT
- Date
- 2022-04-25
- Comments
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Bt broadband is OK but open reach are about as much use as a litre bottle of hot sauce in the desert. You'll get repeatedly asked to wait in the house for people that will never show up.
- Location
-
- Location
- Nottingham
- Reviewing
- BT
- Date
- 2022-04-25
- Comments
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How to provide to world's worst customer service by BT:
1. Arrange a call - and then never call
2. Pass the customer around from agent to agent - never use the same agent twice
3. Don't try to fix the underlying issue, just keep cancelling and rerising the order
- Location
-
- Location
- Swansea
- Reviewing
- BT
- Date
- 2022-04-23
- Comments
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I used Bt brand for 2Yeas contract. From last quarter without informed Bt increased monthly cost double. When sighed the contract BT says on the phone my broadband price will be same. I won’t recommend any people buy Bt broadband Bt will increase prices without asking you
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2022-04-21
- Comments
-
Terrible customer service. Our internet hub doesn't work properly (BT's fault not ours). In the past to fix this error they would send us a booster plug in, but now they're saying that having a broadband with them only guarantees that you'll have internet service in only one room of the house. And if we want internet service in more than one room we have to pay extra. Shocking customer service.
- Location
-
- Location
- Sheffield
- Reviewing
- BT
- Date
- 2022-04-15
- Comments
-
Absolute dissatisfaction, Terrible customer service, very poor connection, moved supply was the only thing I could do, BT offered £25 refund for 2 years of poor service!
- Location
-
- Location
- Swanwick
- Reviewing
- BT
- Date
- 2022-04-14
- Comments
-
Knew we had to move house so gave ghem the date 2 months before do it would be a smooth transition . 2 months later still not connected really disappointing . Looking at the reviews they are mainly bad so I suppose it doesn't matter that they are bad they seem to get away with it . Bt you are a mess
- Location
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- Location
- Inverness-shire
- Reviewing
- BT
- Date
- 2022-04-14
- Comments
-
Worst company I've ever had to deal with!
Set up adverts for by business and charging me with no concent, then refunding the money immeadatly once issue raised, however I asked BT not to refund me as I wanted to take it further as it was illegal in the first place. They hung up and refunded my money through no choice of my own, this is an illegal scam by BT! Watch your business bills, it's hidden way down in the brakedown of the bills. Not easy to fined or workout what it was for. Absolute scam by BT! I threatens a loyer and they hung up an refunded the money. I wanted to take them to court. I have collected all the data for a case.
BT do not refund money ever normally, I have had so meny problems with BT and there service, nothing is ever fixed, refunded, or replaced for free. They are the worst business I've ever had to deal with by a long way in my +20 years of business!!!
AVOID BT!!!!
WORST COMPANY EVER.....
PLEASE NOTE, IF YOU WANT A CHEEPER DEAL WITH BT, SAY 'LEAVING BT' when asked by automated phone system what you want. If you say 'LEAVING BT' they put you through to a different call service center. This call center has access to diffrant BT contract deals that are matched against the open market, ie contracts that are the same cost as other suppliers.
If you don't say 'LEAVING BT' then you go to the normal BT sales team. This team only have access to the BT deals NOT matched against the market, just deals at BT's insane prices....
BE AWARE OF THIS BT SCAM! (along with the advertising scam and the general terrible service).
- Location
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- Location
- Suffolk
- Reviewing
- BT
- Date
- 2022-04-14
- Comments
-
Terrible WiFi that is unreliable and BT are doing nothing to fix it. I pay for the most expensive WiFi package available yet I can’t even finish a video game as I lose connection every time.
- Location
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- Location
- newcastle
- Reviewing
- BT
- Date
- 2022-04-11
- Comments
-
biggest pile of shyt iv ever payed for after 3 upgrades the crappy servace is utter bs fk you bt your product in the gutter where it belongs usless waste of money honestly go els where bt is a joke of a servace
- Location
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- Location
- Cardiff
- Reviewing
- BT
- Date
- 2022-04-05
- Comments
-
20 years ago I said I’d never go back to BT - but after moving house we had fewer options for a tv and broadband package so decided to give them another go. They must have got better after all this time right? Wrong.
After finally being able to choose a fibre connection to increase speeds I upgraded around midday and by 1pm they had cancelled and disconnected my current broadband a month before the fibre was due to be installed! And all because I was told I had to have a new account to enable a fibre install to go ahead?! Only silver lining was someone I spoke to in Belfast who said the whole thing was a shambles, gave me free mobile data until a 4g hub was delivered as an interim measure.
- Location
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- Location
- Southampton
- Reviewing
- BT
- Date
- 2022-04-04
- Comments
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I do not recommend BT services. I have had a contract with BT for a long time. On the site, a month before I moved out, I made a transfer to a new apartment. I received information about BT service with my package, it will be connected on March 4. Everything was ok until I moved in, from the first day the WIFI quality was poor when I contacted BT that the speed would be increased in a few days. When nothing improved, they sent a mechanic from Openreach. Then Openreach person told me that i do not have Fiber in my new flat!!!
I called BT again and wanted to find out why I do not have Fiber and why nobody informed me that I will not have the same plan in the new apartment as in the old one? I will add that I moved from flat number 7 to number 6, same building, same level.
The lady said that she would send a mechanic to a main box on the street and he would connect me to Fiber, unfortunately, it did not happen. Yesterday I called BT, and another employee tells me there is no fiber on that address.
The whole situation lasts exactly a month !!
I asked for my contract with BT to be terminated because they cannot provide me with the same package as I had in my previous apartment. Then the Lady told me that I would incur a fine for breaking the contract !!
Really BT, that how you treat your customers?
- Location
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- Location
- South Yorkshire
- Reviewing
- BT
- Date
- 2022-04-02
- Comments
-
Customer absolutely pants. Because of our present situation with all bills going up’. I contacted them to cancel because of the increase. Told them I couldn’t afford to pay. They just don’t care
- Location
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- Location
- plaja
- Reviewing
- BT
- Date
- 2022-04-01
- Comments
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dont get BT is the workse compnay in UK,
my interner is not working like the promes, and to live they want to charge me £300
and not they ask me for more money on my bill, totl SCAMERS STAY AWAY FROM BT
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2022-04-01
- Comments
-
STAY AWAY FROM THIS BROADBAND provider please, for your own good. They have a dubious contract which I will be seeking help to get out off. The company is a joke and they’re are crooks.
- Location
-
- Location
- West Kensington
- Reviewing
- BT
- Date
- 2022-04-01
- Comments
-
The worst broadband service ever. You will get hooked to a contract and they will not let you leave. We should have been in court if I had the resources. Do not use BT broadband, you will regret it
- Location
-
- Location
- Dunoon
- Reviewing
- BT
- Date
- 2022-03-31
- Comments
-
Been waiting since the 14th of march for my internet to go on. Been passed from pillar to post more times than I can say. And still no internet. Why is bt still having issues when the rest of the country is functioning fine!! Ridiculous waste of time you would be better off with plus net and that's saying alot!
- Location
-
- Location
- Maidstone
- Reviewing
- BT
- Date
- 2022-03-29
- Comments
-
Broadband stopped working on Thursday, told wouldn’t be fixed until Tuesday. In mean time decided to change to a better provider, they arrive on Tuesday and refuse to fix problem on the line because we are leaving them. Offered £20 compensation which when have been unable to work for 4+ days is an insult. Refusal to help and length of time without Internet is unacceptable. Also was told they would call back and they never did
- Location
-
- Location
- inverness
- Reviewing
- BT
- Date
- 2022-03-28
- Comments
-
Awful! please if your looking for a new network stay as far away from by as possible the speeds are horrendous and reliability is just as bad, as for customer service we’ve tried getting in-touch about the speed multiple times and all they did was send us a new wifi hub, exact same model as before and just as slow. i would not recommend
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2022-03-17
- Comments
-
If you are a business PLEASE PLEASE PLEASE stay away from BT, because of their mistake I got the contract cancelled and they want me to pay almost a £1000! This is just an easy way for them to rip people off, and this happened to other business I know too!
Of course they can’t get access to any recorded call that would show I am in the right position!
PLEASE PLEASE PLEASE DO NOT USE BT AT ANY COST
- Location
-
- Location
- Derbyshire
- Reviewing
- BT
- Date
- 2022-03-16
- Comments
-
This company is an absolute joke. They charge way higher prices for the absolute the same broadband other companies will offer in your area. You purely pay for the name here and nothing else. Customer care is none existing. I asked if I can downgrade my contract as I don't have the need for for fibre any more (and not that the fiber optic works 100 % either because IT DOESNT, and NEVER HAS SINCE DAY 1!!!) Stay away.
- Location
-
- Location
- Berkshire
- Reviewing
- BT
- Date
- 2022-03-14
- Comments
-
Terrible customer service and overall experience. Difficult to speak to an actual person, then they do something totally different to what was discussed in the call. No apology for countless screw ups on their side. Clueless with no idea.
- Location
-
- Location
- london
- Reviewing
- BT
- Date
- 2022-03-10
- Comments
-
We living in first world country with 5th world country internet speed and BT says for our upload speed 0.4 this is what we offer and what you can get for 40.00 a month avoid more than a virus
- Location
-
- Location
- Slough
- Reviewing
- BT
- Date
- 2022-03-10
- Comments
-
Broadband speed and reliability are as advertised, without delays or disruptions in service.
However, if you want to cancel your contract beware that if your cancellation date falls even one day into the new billing cycle, you will be charged the full months amount. God forbid you cancel the DD because you will get a CHEQUE!!! Never had the same problem with Hyperoptic or Virgin, unfortunately these two did not provide their service to my area at the time as I would have gone with them instead. To sum it up, there are better otpions out there, pick anything but BT.
- Location
-
- Location
- Penzance
- Reviewing
- BT
- Date
- 2022-03-10
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2022-03-05
- Comments
-
BT is one of the big providers, so service and speed are okay. Customer service has been okay too - when the engineer finally did come out, they actually managed to fix our problem.
However, prices rise a lot each and every year (and they’re most definitely not currently even trying to support their customers during a cost of living crisis, because they just emailed to say that from April 2022, they’re increasing their prices well above and beyond the Consumer Price Index rise, to perfectly co-incide with the new tax (levy), rise in the gas price cap , and many other cost of living issues). BT only cares about profit and not its customers. Sadly, there aren’t that many providers to chose from. I wish they cared more and didn’t increase their prices by so much at this difficult time for so many.
- Location
-
- Location
- Cardiff
- Reviewing
- BT
- Date
- 2022-03-02
- Comments
-
Appalling experience, we've had continual issues with BT for the three years we've been with them, we'll log an issue and they keep closing the ticket without resolving the issue. I work from home full time and have been hotspotting my mobile data for the last week. They've done so little to try and resolve this
- Location
-
- Location
- PRESTON
- Reviewing
- BT
- Date
- 2022-02-27
- Comments
-
So this review is about how long I have to wait for an appointment to fix a fault 3 weeks what a joke. I hope the speed is ok or they will be getting binned and back to virgin media
- Location
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- Location
- Cornwall
- Reviewing
- BT
- Date
- 2022-02-27
- Comments
-
Beyond abysmal. No service for 4.5 (no broadband, landline or mobile) and what's more no compensation (because it wasn't reported within 2 days of fault occurring. They won't accept that I wasn't able to report fault until the service resumed 4.5 days later. They are rude, intransigent, overpriced and way too smug - they simply don't care about normal residential users.
- Location
-
- Location
- Reviewing
- BT
- Date
- 2022-02-26
- Comments
-
Had poor reception for years but did nothing , decided to change broadband supplier, then they decide to offer discounted offers new router , had the same outdated router for years ,why is this don’t know why I put up with this for years poor service, the guy at bthad no answers
All but agree with me .
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.