Community Fibre Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Community Fibre.

Overall Customer Ratings for Community Fibre

  • Satisfaction
    4 stars
  • Customer Service
    4.2 stars
  • Speed
    3.9 stars
  • Reliability
    3.9 stars

Based on 81 customer ratings since 2016-02-09

Visit Community Fibre   Read our Community Fibre buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3 Customer Reviews

  • Reviewer
    Location
    london
    Reviewing
    Community Fibre
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Very disappointed. My installation was booked for 27 Feb between 9-12. Unfortunately no one has came and I didn't receive any email or call. After a call to them it was rebooked for 1 March between 3-7pm. I left my work earlier. After coming home I received email at 2pm that installation is cancelled without any reason and rebooked (again) for 2nd March. That day engineer finally came and said that he cannot install it because of some issue with post where fibre cable is.
  • Reviewer
    Location
    London
    Reviewing
    Community Fibre
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    Reliable and fast connection for very reasonable price. UK based customer service were easy to contact and very helpful with rescheduling installation dates. Installation was relatively quick and professional.
  • Reviewer
    Location
    London
    Reviewing
    Community Fibre
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    I cannot but praise the service I have received from Community Fibre.
    From excellent way their Customer Service dealt with my query, especially a man called Ashley, who is a credit to Community Fibre.
    To, the quick installation of my fibre broadband.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.