Cuckoo Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Cuckoo.

Overall Customer Ratings for Cuckoo

  • Satisfaction
    3.7 stars
  • Customer Service
    3.7 stars
  • Speed
    3.7 stars
  • Reliability
    3.9 stars

Based on 7 customer ratings since 2021-01-18

Visit Cuckoo   Read our Cuckoo buyers guide

How Cuckoo Compares

There have not yet been enough ratings to allow fair comparison with other providers.

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

2 Customer Reviews

  • Reviewer
    Location
    Edinburgh
    Reviewing
    Cuckoo
    Date
    Ratings
    • Satisfaction
      4 stars
    • Customer Service
      4 stars
    • Speed
      4 stars
    • Reliability
      5 stars
    Comments
    Overall, not bad. There were issues with my installation. This was an OpenReach problem. The engineer communicated poorly with them so Cuckoo communicated poorly with me. Through it all I had a mix of good customer service and poor custome service - so only 4 stars instead of 5. I am only 200m from my FTTC equipped cabinet and yet my broadband speed is only 30mbps. No one is willing to do anything about that which, unfortunately, says a lot about the nature of broadband supply in the UK.
    The connection is good for what it is though.
    At £30 per month it is a bit expensive but, for people like me who are only looking for a few months before moving, it is a great deal. I really think that their 12 month contract should be cheaper though. If it was £25pm then I would give them 5 stars and take them with me when I move.
  • Reviewer
    Location
    London
    Reviewing
    Cuckoo
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Poor connection, speed no where near what they promised.

    Over-priced and resold Talk Talk service. Might as well go direct. Certainly not worth paying extra just for a router that you can name the wifi network on. What a joke,

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.