1,612 Customer Reviews over 162 pages
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- Location
- cambridge
- Reviewing
- EE
- Date
- 2014-05-20
- Comments
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Dont use them if you want to move house. Go for virgin or sky as EE moving process is rubbish in my experience.I work full time and am used to getting calls from delivery companies before they deliver so i can go home and not have to take the day off. Sadly EE cant offer this service as they are unable to talk to the engineers. So tomorrow i have to wait in for the enginner from 8-1.
- Location
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- Location
- w9
- Reviewing
- EE
- Date
- 2014-05-19
- Location
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- Location
- dumfries
- Reviewing
- EE
- Date
- 2014-05-18
- Comments
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do not join ee i have been left with no connection for past month everyday i call the indian call centre to be lied to by different person everytime each call lasting approx 1hr! they are extremely rude say ive been upgraded to the highest priority ,arrange 3 visits from engineer waited in all day 3 times no one appeared they hang up when confronted , i still have no internet for your own insanity stay well clear
- Location
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- Location
- East Sussex
- Reviewing
- EE
- Date
- 2014-05-18
- Comments
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Absolutely rubbish customer services you get switched from one department to another, no-one knows what they are talking about, will definitely be cancelling my contract with EE
- Location
-
- Location
- london
- Reviewing
- EE
- Date
- 2014-05-17
- Comments
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We are small business,we have been with BT for 2 years never had any problem with the phone line.
We switch to EE broadband and line and since that time problem with the phone line.
We have credit card machine connect to the line and every day does not work keep rejecting card.
I have spoken to EE but what i waist of time.
My advice stay away from EE very poor customer service
- Location
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- Location
- Croydon
- Reviewing
- EE
- Date
- 2014-05-15
- Location
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- Location
- Lymington Hants
- Reviewing
- EE
- Date
- 2014-05-15
- Comments
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Stunned. 37/10 as it said on the tin. Consistent, good even at 8pm, the version 2 router is really good with great gift range. Massively better than BT at 8 or less for same price.
- Location
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- Location
- West Wales
- Reviewing
- EE
- Date
- 2014-05-13
- Comments
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Pathetic. The speed I get is 0.3Mbps. That is not enough to watch a youtube clip. The internet is virtually unusable in my house as a result. Worse than dial up speeds in 2014. This may be EEs or BTs fault. I have no idea. But after complaining for 2 years nothing has improved.
- Location
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- Location
- London
- Reviewing
- EE
- Date
- 2014-05-12
- Comments
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I went in an ee shop for a broadband and they activate a broadband in THE WRONG address, I've called the help centre and they say it's my fault without help me at all.. almost shouting because I call them 3 times! is that even possible? I'm still struggling without internet for almost 2 months! I seriously start to think that I've done the worst error of my life.
- Location
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- Location
- Rotherham
- Reviewing
- EE
- Date
- 2014-05-11
- Comments
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BUYERS BEWARE SCAM!!! SCAM!!!! SCAM!!!!! this network has to be the worst one I've ever experienced in my life, the customer service teams know absolutely nothing about what they are talkin about , the managers are rude and very argumentative, I've rang up todAy and been called a liar and fraud. I haven't had signal propally since I've been with ee, they are the worst network around and I have full 4gee with the iPhone 5s and unlimited everything And they can't help me. I will be cancelling my bank account so they are unable to transact any money from my account . Andi will not bee paying them for a service I was promised but yet never receeved. Thank you and good day
- Location
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