LonsdaleNET Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for LonsdaleNET.

Overall Customer Ratings for LonsdaleNET

  • Satisfaction
    3.5 stars
  • Customer Service
    3.6 stars
  • Speed
    3.5 stars
  • Reliability
    3.2 stars

Based on 40 customer ratings since 2015-09-30

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

2 Customer Reviews for LonsdaleNET

Reviewer Location Reviewing Date Ratings
Been a customer for a number of years. For the 6 months+ we've been struggling to get above 1mbps consistently. Bearing in mind we are supposedly guaranteed 10mbps, I contacted the company and was told in the first instance that they knew there was a problem but there was little they could do as they were over capacity. When asking for a discount since we aren't getting anywhere near what we pay for, I asked for a discount on the price. The reply was that it wouldn't be of any benefit discounting the customer. And would only harm their infrastructure projects.
Maybe I miss understand the meaning of guarantee. Anyone considering going with this company, I would think again.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
PENRITH LonsdaleNET  
When the system was first started speeds were good. Unfortunately as more customers joined the speed decreased below that promised. Toward the end we were lucky to get 5-10 MPs. A shame as the idea was good one until BT speeds improved dramatically causing us to switch to a faster and more reliable service.
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Great Strickland LonsdaleNET  

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

LonsdaleNET are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and LonsdaleNET.

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