Plusnet Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Plusnet.

Recent Customer Ratings for Plusnet

  • Satisfaction
    4.2 stars
  • Customer Service
    4.3 stars
  • Speed
    4 stars
  • Reliability
    4.2 stars

Based on 880 customer ratings since 2023-03-01 (Show all time ratings)

Visit Plusnet   Read our Plusnet buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3,742 Customer Reviews over 94 pages

  • Reviewer
    Location
    Devon
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      2 stars
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    Rubbish customer services Just had what can be described as a ri off price increase. So rang them to tell them to stick they product, Instantly the staff member offered my a monthly cost just lower than, my current price they planned to almost double. He cancelled my DDM so he could set up a new 12month contract. What did I get today an email from plus a text message threatening to restrict my broadband service unless the rip of monthly cost was paid. Still what can yo expect from a division of BT, strange how they keep quite about that though but the engineer let the cat out of the bag when they had to come out to correct a router and socket fault. Avoid like the palgue they are BT even the same standard BT routers with a Plusnet sticker on them
  • Reviewer
    Location
    Solihull
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    Comments
    Ordered Plusnet broadband earlier today to go live on the 9th, which is the date we move into the property. Received comms this evening confirming activation on the 10th, so I phoned immediately to say it needed to be the 9th and I advised by an adversarial agent that that my request to go live on the 9th, which I repeated to him several times, was correctly interpreted as requesting an activation date of the 10th. When I said, make broadband go live on the 9th he said it would delay activation by 4 days, and given his tone of voice it was clear he was just being difficult! Just rubbish, will shop around for another provider and cancel the Plusnet installation.
  • Reviewer
    Location
    Liverpool
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Just spoke to customer service in Sheffield, about no broadband. I am not on the list, for security, I explained my mother is 93, just out of hospital district nurse attending, she is unable to hear or speak coherently, all he would say was when can I talk to her, I explain again, when can I speak to her, all I asked is to check the line, nope when can I speak to her, you are not on the list, please just check the line, when can I speak to her, I reply you can't so is this a waste of time. He then hung up. The broadband supplied here is, and has always been terrible and slow, lucky to get 1.5 Meg speed, constantly dropping out, if the landline is used, or called broadband drops, because of my mothers very low need she has said nothing and just got on with it. Think its time to change providers as no speed no stability and no help at all.
  • Reviewer
    Location
    East Cowes, Isle of Wight
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      1 star
    • Speed
      4 stars
    • Reliability
      4 stars
    Comments
    I don't often have problems with the broadband service, but I wanted to get my Google Chromecast working (which worked fine with my previous provider (John Lewis), and now it complains about AP isolation towards the end of the setup. I looked on the Plusnet forums and others have had the same problem. Rang tech support, and the only thing they could do was factory reset the router, which did not help, and then suggest contacting Google. I have not done this because Google are just going to say that it is their issue, and I am inclined to agree.

    Tech support basically useless.
  • Reviewer
    Location
    Lancashire
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    I have been with Plusnet broadband for several years and never had any problems with their service. Today I spoke to customer advisor Luke in Sheffield. After answering my call almost immediately, he went above and beyond to help me with my query in a manner that I could fully understand. Excellent customer service. Thank you
  • Reviewer
    Location
    Lancashire
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      2 stars
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I joined plusnet for what I believed was for people on benefits
    Now I find they don't do it
    So where has my supposedly plusnet account for people on benefits come from ???
  • Reviewer
    Location
    Cornwall
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      5 stars
    Comments
    Incompetent staff who like to leave you in the dark, I made a complaint about some issues I had. I was told an investigation was going to take place and that I would hear back. Obviously I’ve heard nothing back until a debt collections letter come through my door for £20. No phone calls or emails about owed money, straight to a third party company. Of course all they care about is money and not customer satisfaction.
  • Reviewer
    Location
    Lincs
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Avoid! Terrible company,I was told it would cost 24 pounds a month but it was 30,they then started taking 53 pounds,I rang them up they offered me it for 28 said no then said I could have it for 22,I cancelled.
    Bunch of clowns!
  • Reviewer
    Location
    Essex
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I have been with PlusNet now for around 12 months. I was previously a customer many years ago and had a bad experience with their customer service. When looking to change deals in our new home, PlusNet offered the best deal so I decided to try them again. I have been shocked at how bad this company have become.
    We have a relatively new build home (<10 years) yet from the speeds we get you'd be forgiven for believing we live in a forest with no phone line. We are a short distance to the 'green box'. We get, apparently, acceptable speed to the router which is where their customer service ends. They guarantee a line speed but in the small print this is only for a wired connection and does not apply to WiFi. We had many issues with the service cutting out and receiving sub 1mbps speeds they sent a new router, which made no difference. They sent two 'engineers' the last from BT who decided to disconnect every other phone socket in the house bar the master at the front of the home. Not only did this mean we had to relocate the router, but now signal towards the back of the house was almost non-existent. PlusNet did not care a bit that this happened.
    I have tried range extenders, power line adaptors and installing a MESH network, none of which improve the overall quality of the broadband and ultimately I still only receive 1-4mbps download the majority of the time and cannot even stream a 3 min YouTube clip!
    Complaining to PlusNet is nothing short of banging your head against the wall. They are rude, unhelpful and simply do not care they are providing a subpar service.
    I will never use this company again. Their Hub2 does not support MESH network so now I am having to work out how to install a 3rd party modem/router to improve performance.
    Use at your peril!
  • Reviewer
    Location
    Avoid upload speeds unusable
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      2 stars
    • Speed
      1 star
    • Reliability
      2 stars
    Comments
    Was happy with them for a while, but my wife and I are getting issues for work, teams, FaceTime, blink and ring cameras not working.
    Upload speed is 0.5 mbps, new router installed, engineer tried to improve the speed but hopeless, FULL FIBRE is not available as only CITY FIBRE
    Want to terminate contract but not possible for 7 months
    Looks like I will have to pay twice now for another provider
    If you want to use any application or device that needs reasonable upload speeds then avoid PLUSNET
  • Reviewer
    Location
    Newport
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    Had a few problems on the line. Had no problem getting through to humans for help. I would use their service again.
  • Reviewer
    Location
    Southwell
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    we used to have 3 BB contracts with plus net for over 15 years, always been spot on, but since the BT Takeover they have gone downhill, I renewed one of the contracts October 2022, they now say that I never renewed the contract even though I spoke to an agent about it a couple of days later. been overcharged about £340 in total. apparently they have no records that far back including voice recordings. All I would Advise is take your business very much else where.
  • Reviewer
    Location
    Swansea
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    arranged a move home date around the open reach plus net engineers. The open reach man was outside in his van for an hour I went out a couple of times. He didn't even attempt to come in to the property to check everything was working and just left. Typically it wasn't working. Call plus net and the earliest they will get someone out to look at the issue is 7 days. Absolutely shocking that they will leave someone 7 days without any internet in a day where people work from home for an error that was their side. really unsympathetic service and no attempts to bring an appointment forward. Won't recommend.
  • Reviewer
    Location
    Hampshire
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      4 stars
    • Customer Service
      4 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    Originally went with Plusnet as had been imopressed with the customer service experience whilst dealing with my parents broadband.
    And the technical support has been good. But really feels like the good people that work there aren't being supported by the higher ups.
    Am finally leaving them this year as despite asking this year what their plans for the PSTN switch off was and getting np answer, I have now been told they will not have a phone service after the analogue system is turned off.
    It's just starting to feel like a very stripped back business.
    Also I only had my hub working for under a year before the WiFi broke.
    But the connection to my property has always been reliable.
  • Reviewer
    Location
    Heywood
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    Finally able to leave plusnet after 18 months contract. I have had a really bad customer experience and am sharing what I experienced. During my contract I was without a phone service for 30 days, not able to make or receive calls. I contacted Plusnet at the start of the problem and they refused to aknowledge that there was a problem. To have a senior customer services manager argue with me to tell me that my phone was working and that it was a crackle on the line. I was told that I would receive compensation for my lack of service by their customer services advisor ( as per the terms of their Ofcom agreement) but in the end they refused to honour this. I finally got the matter resolved by writing to the director of customer services. At the end of my contract I gave them a months notice that I was leaving and going to a new provider this was due to take place today 2nd October, but Plusnet decided to turn off my broadband on the 30th September so without any broadband or internet access for two days. I have raised this with Plusnet as a conmplaint who were supposed to ring me back today with an explanation and outcome but they neglected to contact me.
  • Reviewer
    Location
    Farnham
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      3 stars
    Comments
    I signed up for a package and they over billed me x 3 the agreed price , I complained and they agreed the bill should be 24.99 pcm both verbally and on email and i was due a credit. Im debited Pds 76 and guess what next month bill is Pds 55 . CHECK YOUR BILL VERY CAREFULLY WITH THESE GUYS
  • Reviewer
    Location
    SOMERSET
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    worst company iv ever had was signed up…
    worst company iv ever had was signed up on 19 july to fttp told install on 1 aug no came when i rang told no engineer booked but i was told by email and on the phone that morning of the install should be with me
    the over the next 2 weeks its gone back and forth with them tryng to get a install and was told today 9 Aug the next update on this will be on 16 Aug week
    later so called and cancelled the order will not recommend this company for broadband supplier as dont know how to treat people.. WORST SERVICE IV EVER HEAD IN MY 53 YEARS OF MY LIFE HOW THIS COMPANY ARE STILL AFLOAT WITH RUNNING LIKE THIS IS BEYOND ME i do hope this company goes under as they don't deserve clients and customers wish id see the reviews before i signed up as lot of 1 star reviews on how people have been treated im never using them again
  • Reviewer
    Location
    Lancashire
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      3 stars
    • Speed
      2 stars
    • Reliability
      3 stars
    Comments
    We did not get the cash voucher promised when we signed up as payment failed going through to Plusnet on a switch site then on their site. It had to be done on the phone. First on a switch site £70 and on their own website offered £50 voucher. We expected a voucher would arrive within a few months but it didn't. The main person at home is elderly so it was forgotten. I was told by staff that after 3 months we could not claim it (as it was 'third party') - same answer even if offered on their site. Internet reliability and speed is average. Staff online are ok but you wont get your money back!
  • Reviewer
    Location
    orsett
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    a complete waste of time been off for 2 weeks now ...and not going to reconnect me for another 2 weeks,just a bunch of clowns....DONT DEAL WITH THIS "COMPANY" THEY JUST DONT CARE
  • Reviewer
    Location
    Presteigne Mid Wales
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Left Talk Talk because of appalling customer service and joined Plusnet. Plusnet service is terrible, I have been lied to, I have been promised dates, I have been waiting over 2 months for a service. Order placed May, now been told it will be August before I will get Broadband.
    I'm now wishing I stayed with Talk Talk - at least I had broadband!
  • Reviewer
    Location
    Norfolk
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      4 stars
    Comments
    The Broadband side of things is fine, but just don't waste your time with their Webmail. Utterley hopeless, and whilst you might get in very early in the morning, from then on it's unlikely to connect until late evening.
    If Email is important to you, choose another Provider, as Plusnet is useless.
  • Reviewer
    Location
    Glasgow
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      4 stars
    • Reliability
      4 stars
    Comments
    The customer service is the worst I've ever experienced. Each time I've phoned I receive contradictory information and I'm always promised I'll be phoned back to which never happens. Useless
  • Reviewer
    Location
    Craven arms
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    Comments
    Very poor customer service. Charged me even after the contract ended and they had said I was going to get a refund because the price was going up
    I would not recommend. Even set a debt collection agency on to me for 14£. Be very careful if you want to use them, they are part of BT after all. Not good
  • Reviewer
    Location
    London
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    I’ve been with plusnet for well over 10 years as I’ve always managed to get onto a good deal at renewal. Even moving house with them was easy. Just recently upgraded to fttp and service went a bit awry, however a call with their support team has got it resolved. Has no issue getting through to them. Whenever I call them pick up is quick. Tech support do a call back from a text bot service and say it will be within 30 mins. My call was more like 10 mins. Very happy with their customer support.
  • Reviewer
    Location
    Airport road
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Very bad experience don’t waste your money.totally wastage of money.bad services.
  • Reviewer
    Location
    S,wales
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      2 stars
    Comments
    Terrible company avoid at all cost ,I was told they would match sky's offer of £26 a month for 18 months then a few weeks later put my price up to £30 ,the should have been made more clearer to me that the price of £26 was only for a few weeks
  • Reviewer
    Location
    London
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I have been waiting for 15 days since my order went through. They keep saying it's down to Openreach not getting back to them. But this isn't the main issue here. The main issue is that Plusnet doesn't care about updating me on the status.

    They won't chase openreach or give me an update unless I keep calling them. They always ask me for a new deadline and once day comes, Plusnet doesn't get in touch with me at all.

    And what happens next is that I need to keep on calling and begging for them to act as professionals!!!
  • Reviewer
    Location
    Kent
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      4 stars
    • Speed
      3 stars
    • Reliability
      5 stars
    Comments
    I have been a Plusnet customer since 2008. Had quite a few problems with back in the past so went to fibre TTC and there was a great improvement. The customer service is very good when you can get through. Next year my 24 month contract ends and Plusnet wants to increase it by over £20 per month. This will not happen as I will seek another supplier.
  • Reviewer
    Location
    Wirral
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Shocking. Transferring from John Lewis and was promised a smooth transition. Now been without Internet for two days with no idea when we will have it back only said they will give an 'update' on Monday. Avoid avoid avoid
  • Reviewer
    Location
    East
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      2 stars
    Comments
    I joined Plusnet broadband in March 2023 at an advertised cost of £25.99 per month, switching from Sky which was £30 per month. However, I have never paid £25.99 per month but instead, £29.74 per month. I joined Plusnet via their telephone sales team and not once was I warned that I would never pay the price agreed of £25.99 per month but in fact an increased price. If I'd have been told, I would never have switched.

    I called this morning to complain and was told that there is an annual price increase at the end of March. I questioned why the operator is happy to tell me this following a complaint but the sales person did not tell me this at the time. He just repeated his script about the annual price change etc. As soon as I put the receiver down I received an automated email saying it's all explained in their T&Cs and that my complaint was closed.
  • Reviewer
    Location
    London
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      4 stars
    • Reliability
      4 stars
    Comments
    Absolutely brilliant customer service. All their call centres are based in Yorkshire and you really feel that care and warmth when they try to help you. Fibre in all of the UK by 2026
  • Reviewer
    Location
    Wiltshire
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      4 stars
    Comments
    Waiting for my new contract to start, which was expected to commence on 01/06/23. However, Plusnet notified me via text on 15/05/23 that my activation date has been changed to 24/07/23, nearly 2 months later than requested.

    Upon speaking to Plusnet they explained the situation, however, did not explain how I am supposed to work from home with no internet for two months.

    Their customer service team has been helpful in most instances so far, however, I would be wary regarding any promised activation date if you don't want to be stung. I am now going to have ask my current provider if I can delay my agreed cancellation date.

    Unlikely to be renewing with Plusnet after this contract.
  • Reviewer
    Location
    London
    Reviewing
    Plusnet
    Date
    Ratings
    • Speed
      2 stars
    • Reliability
      2 stars
    Comments
    Started badly, never sent me my router, spent a month chasing the router and line issues, so for the first month I paid for nothing. Service was ok once I finally had it working but the modem would crash about once every two days and need power cycling to get it running again. I put it on a time clock and had it power cycle every night. Left at the end of the contract, would have liked to have stayed a few months more but not at the huge price increase out of contract £28-50.
  • Reviewer
    Location
    Darwen
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Would not even give one star if it was possible. Signed up 6.3.23 leaving 4.5.23. After hours and hours of phone calls being passed here there and everywhere without sorting any issues sometimes unable to speak to people numerous promises of calls back which were never received etc. they have been useless from start to finish! Please do not sign up for your own sanity even my husband who is very placid and laid back said they are making him ill.
  • Reviewer
    Location
    Manchester
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      3 stars
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    I'm happy to be leaving Plusnet broadband next month - their service is overpriced and unreliable. I just had my internet cut out at a crucial moment during an extremely important meeting. Charging out of contract customers over £50 a month for rubbish connectivity is not a good look. If I ever need to change broadband providers again, Plusnet will be at the bottom of the list.
  • Reviewer
    Location
    Sheffield
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    If I could put a minus figure, I would give plusnet a minus. We took out a broadbrand contract with Plusnet, due to circumstances we had to move within 6 months of starting the account. We provided a change of address and asked if we could continue with them at the new address. We were told there would be no problem. We were then told we had to pay £173 cancellation fee, we disputed this and Plusnet apologised. A few weeks later £173 was deducted from our account, without notice. We have been fighting for a month to get that back. We have had numerous phone calls with Plusnet and passed from pillar to post. We have now had enough, we do not recommend anyone goes with Plusnet!
  • Reviewer
    Location
    Northampton
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Plusnet quoted me a reasonable price on an 18 month contract. Just after the two week exit period elapsed Plusnet spiked the price up by nealy 4 pounds a month. Their head office refused to let me out of the contract, said it was within their terms and now I just have to keep paying it.
  • Reviewer
    Location
    UK
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      3 stars
    Comments
    Wow plusnet, where do we begin, so we moved into our property ordered the internet for it to only be installed 2 months later, they admitted that they had forgotten about us, gave us 4 moths free, soon as those 4 months ended we went to Virgin, plusnet offer £24 at the time the contract was taken out, stating you get 26mbps, (you get 3mbps) only, 3.2 on a good day, customer services suck, having said that they are from yorkshire and that population has always tried being something it isnt, isnt that right DUCK! Quack Quack, ANYWAY STAY WELL CLEAR OF THIS COMPANY IF YOU HAVE ANY SENSE, I NEVER THATS WHY THEY GOT ME, BUT THAT WAS THEN, CHEERIO PLUSNET. THANKS FOR NOTHING.
  • Reviewer
    Location
    Bromyard
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Customer services just put phone down on you and then send you a text message for survey jeml is so rude unbelievable
  • Reviewer
    Location
    Glasgow
    Reviewing
    Plusnet
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    STOP..Do not be fooled by the tv adverts, save yourself a lot of stress & hassle down the line, please stay a million miles away from this company, Plusnet are a total lying bunch of thieves.
    You have been warned.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.