2,278 Customer Reviews over 228 pages
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- Location
- Bristol
- Reviewing
- Sky
- Date
- 2015-06-01
- Comments
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To be honest I'm a bit confused by some of the reviews here. We have had problems with our broadband connection and in fact the problem still exists but some of the comments about customer service are surprising to say the least. When I have phoned the advisers there have been nothing but very patient and courteous. We had a long standing problem and as a result we were given six months free! so that can't be that bad can it?
- Location
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- Location
- UK
- Reviewing
- Sky
- Date
- 2015-05-31
- Comments
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It's awful. Don't get it. It will be the worst mistake that you will ever make. They don't bother fix our dire speed. It drops out every 5 minutes. Yeah don't get it.
- Location
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- Location
- Teddington
- Reviewing
- Sky
- Date
- 2015-05-30
- Comments
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Speed is a sixth of what other providers are claiming on fibre. Our Fibre connection is provided via BT's network. The speed is really poor at present for some reason of late the fibre speed rarely gets above 20mb
- Location
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- Location
- northampton
- Reviewing
- Sky
- Date
- 2015-05-29
- Location
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- Location
- croydon
- Reviewing
- Sky
- Date
- 2015-05-29
- Comments
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worst experience of my life..they keep you on hold always when you call the customer care and above that they keep on postponing the installation and even after 1 and half month they didnt do it. They are really really bad
- Location
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- Location
- Chorley
- Reviewing
- Sky
- Date
- 2015-05-29
- Comments
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Sky are advertising offers to existing customers on third party web sites which when linked through double in price... what a coincidence. No point trying to email - you can't. You can write a letter - yes, write a letter in 2015 or you can wait for days on end to get through to online live chat on the off-chance that you'll find a gap between the hundreds of irate customers and get connected. Failing that you can call them and once through their pathetic line filtering you get to speak to a jumped up little liar who doesn't realise that he could do better for his minimum wage than telling lies to customers. Can't wait until my contract expires as it will not be renewed.
- Location
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- Location
- peterborough
- Reviewing
- Sky
- Date
- 2015-05-28
- Comments
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Had an engineer who visited us today. Couldn't fault him in terms of arrival time, manners and skill at connecting a new sky box and explaining the changes from our last box. Very pleased with service. Thank you.
- Location
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- Location
- England
- Reviewing
- Sky
- Date
- 2015-05-27
- Comments
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Constantly cutting out, speed is OKAY but doesn't give us the speed it is capable of.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-05-27
- Comments
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I am from Brazil, I had bad internet providers before, but this is by FAR, the worst broadband I had for the past 15 years... I can barely submit a review... Called 10 times to sort it out, they change the channel I point to, works fine for a day, and for the next week it's shitty until I call again... RUN from Sky!
- Location
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- Location
- Coast
- Reviewing
- Sky
- Date
- 2015-05-27
- Comments
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Worst company ever.. Terrible treatment awful, take this honest warning.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.