2,276 Customer Reviews over 228 pages
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- Location
- Morrissey
- Reviewing
- Sky
- Date
- 2015-05-25
- Comments
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Do not touch Sky with a bargepole. They blocked my girlfriends mother's number so she could not call her; she was clearly using the so called 'unlimited call' package too much. I was paying for a service that these cowboys blocked and then said I couldnt cancel. I dont think so, im off to Virgin.
- Location
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- Location
- london
- Reviewing
- Sky
- Date
- 2015-05-23
- Comments
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Very very very slow and unreliable broadband. Customer service does not exist. Ended up staying on the phone waiting to talk to someone for ages. No response to anything. There is no other way of Contacting other than calling. To cancel the contract, i have to pay a cancellation fee. If you fall for their bs, youll be stuck with crap internet and wont be able to do anything about it.
- Location
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- Location
- NW5
- Reviewing
- Sky
- Date
- 2015-05-21
- Comments
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Just atrocious. The speed is terrible, but the reliability is worse. At least twice a day we have fo restart the sky router because it has lost connection and when it does work, the speed is terrible. I've used many other providers over the years and Sky really sucks. Holding back the UK. I can't wait until the contract ends. Avoid avoid avoid.
- Location
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- Location
- Suffolk, England
- Reviewing
- Sky
- Date
- 2015-05-21
- Comments
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Absolute worst internet provider ever created. I don't know how they are still in the business. If you can even get onto the internet then you'll find a website, or even a whole popular IOS browser is blocked. Not only that, but you have to pay to get the browser, which means you're paying for a digital paperweight! How fast is it? Slow. Really slow. It's 2015 and I can;t even properly watch a Youtube video in 720p. Every single multiplayer game has poor connection. It's not my computer either. But you can't take responsibility in your own problems so obviously, according to you, it's my fault. It's my fault that you can't deliver internet to my house or even be asked to update the router which is literally the same model router that I remember having in around 2005! That's 10 years ago and you're still shipping your customers with the same flimsy bit of unattractive plastic that has a few flashy green lights on it?! If you're even considering of getting Sky, please don't. You'll regret it. I'll regret it. Every other miserable Sky customer will regret it. They don't deserve to take your money and 'give' you a service you never receive! Surely, in this day and age you can give me a download speed over 1Mb/s! I could probably walk over to the guy who made the webpage, get the information I was looking for and come back before the information had actually downloaded. It's ridiculous. Someone spends money on your internet because they, believe it or not need it to do anything now. Instead, all they are left in return is a waste of space and a bigger bill to pay, still facing the same problems that they faced before. I don't even know what to say. Believe in better, with another internet provider which actually provides internet. Sky's cloudy. Chances of slow internet speed with areas which will get internet down time. Lets get some things straight. BT supply good TV and Internet and phone. Virgin Media supply all sorts of things. Sky supplies a bad TV service, awful internet, bad phone, bad customer service with bad attitudes and low GCSE grades. They may sound nice on the phone but that's just part of their job. It doesn't mean they are nice. And a clear example of that very thing is shown here. With Sky Broadband.
- Location
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- Location
- Lincolnshire
- Reviewing
- Sky
- Date
- 2015-05-21
- Location
-
- Location
- Maidenhead
- Reviewing
- Sky
- Date
- 2015-05-18
- Comments
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Forget about them. They refuse to trouble shoot your broadband line if you cannot prove that you can make phone call from it?! I only have broadband. No phone. I can hook up my ancient modem and call me. They don't understand. They force me now to buy an analog phone so I can make 1 phone call so they can send a technician? Outrageous backwardness.
- Location
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- Location
- east london
- Reviewing
- Sky
- Date
- 2015-05-17
- Comments
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This Sky broadband is terrible. I would NOT recomend this to my worst enemy.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-05-17
- Comments
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Sky t.v is ok. However there broadband is shocking. Works ok when downstairs, but go into one of the bedroom and you can't connect. It's useless for me, as I use the Internet more in the bedroom, than downstairs. However when I'm trying to connect upstairs most of the time I can pick up at least 4 Virgin media boxes that are nearby, but not my own!!!! It's really is shocking. Thinking of moving to Virgin because of this, which is a shame really, as been with Sky for long time and had no probs with there t,v etc. but maybe it's time to say goodbye.
- Location
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- Location
- Fallowfield, Manchester
- Reviewing
- Sky
- Date
- 2015-05-14
- Comments
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The worst broadband possible. I know people near by who also have the same issues. Disconnecting from the internet and extremely slow speeds are the main issues but often it will just go down for a whole evening. Again friends who live by also are affected by this. Truly shocking.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-05-14
- Comments
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After having Sky broadband for a few months now, I have not received anywhere near the quoted speed of 7Mbps; typically peaking at 3Mbps. I have complained several times and still nothing is being done. I have used the app 'speedtest' just now as the broadband has restricted me from completing my work at home, resulting in 0.11Mbps!! Now to wait on hold to receive some kind of incoherent answer without any sort of resolution.
Stay clear of Sky broadband!!
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.