2,061 Customer Reviews over 207 pages
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- Location
- Watford
- Reviewing
- Sky
- Date
- 2022-03-08
- Comments
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Goes down for at least an hour everyday, so slow when it's up, spoken to people about getting it improved but it never is. Just likely to give up
- Location
-
- Location
- Wokingham
- Reviewing
- Sky
- Date
- 2022-03-07
- Comments
-
Horrible speed and connection keeps dropping they have managed to get bt to dig up the footpath stating cable problems outside my house which took about 3 weeks and have not resolved the problem in number of weeks now, connection is still awful. Avoid, had no issues with bt and other providers.
- Location
-
- Location
- Oxfordshire
- Reviewing
- Sky
- Date
- 2022-03-07
- Comments
-
Broadband is terrible
Continually drops out. Had to buy a booster to get a decent signal in the room next to where the router is situated
Supposed to get 60+ mb, but never get anywhere near that
Fortunately they have just announced another price increase, which has enabled me to cancel without any exit fees
- Location
-
- Location
- Reviewing
- Sky
- Date
- 2022-03-04
- Location
-
- Location
- Fulham
- Reviewing
- Sky
- Date
- 2022-03-03
- Comments
-
My area only caters for ADSL. I have been a Sky customer for 1.5years - the ADSL internet is not only expensive (same price as fibre), but also fails in the expected speed and reliability (cannot even host online work calls). Would strongly advise against obtaining this service.
Customer service are OK - however there is not much help or advice they can offer as there does not seem to be any solution, aside from moving the modem away from walls.
- Location
-
- Location
- WARRINGTON
- Reviewing
- Sky
- Date
- 2022-02-26
- Comments
-
I have been wit SKY a few years now, and decided to move from SKY Fibre connection to full FTTP. SKY promised a full 25Mb connection I was lucky if I got 7Mb. I have now obtained FTTP and checked out over the last couple of months the connection speed promised to be ~500Mb, I now get 22Mb- WHAT a load of Sh**.
In addition I have requested a PAC code last November and SKY have not eyt managed to supply one????
Toadt I requested a PAC Code for my second SIM - and guess what - technical issues not able to provide one.
IS THIS A COMPANY SO SH** THAT ITS GOING OUT OF BUSINESS AND PROVIDING EVRY OBSTACLE TO RETAIN CUSTOMERS?
SO Advice- DO NOT GO WITH SKY THEY ARE ABOSOLUTELY AN BUCH OF COWBOYS- NO HOPE- NO CUSTOMER SRVICES AND CERTAINLY NO MOBILE TECHNICAL SERVCIES.
BE AWARE - GO ELSEWHERE.
- Location
-
- Location
- Manchester
- Reviewing
- Sky
- Date
- 2022-02-24
- Comments
-
Took advantage of elderly customer increasing costs significantly without notification. Provided obviously inadequate service for the price and were extremely rude and unhelpful on the phone until we got through to cancellations where there a kind and understanding employee helped us cancel our subscription. Would not use this company again.
- Location
-
- Location
- Northumberland
- Reviewing
- Sky
- Date
- 2022-02-21
- Comments
-
Had a man come out to “test” our speed to say it was alright then adds I need a power line adapter for my bedroom as the connections too weak. Even with the power line adapter it goes 900kb- 2gb/ps for updates. Don’t recommend at all, especially if you’re gamer
The internet has been down since 19th feb and it’s now the 21st with no update from sky about anything. Quite disgusting as we are their “customers”
- Location
-
- Location
- Ripon
- Reviewing
- Sky
- Date
- 2022-02-20
- Location
-
- Location
- Salford
- Reviewing
- Sky
- Date
- 2022-02-18
- Comments
-
Sky is worst net work ever they always charge you extra and always poor internet…
- Location
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