2,006 Customer Reviews over 201 pages
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- Location
- Wales
- Reviewing
- Sky
- Date
- 2021-10-28
- Comments
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Terrible, I barely get 10mbps however this week my Internet has been barely stretching to 1mbps
I've tried everything such as unplugging the router and letting it cool down, it goes out for an hour then comes back on with the worst speed I've ever seen. The router isn't broken since its not even a year old. I have emailed them and yet to receive an answer.
- Location
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- Location
- Prestwhich
- Reviewing
- Sky
- Date
- 2021-10-28
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2021-10-28
- Comments
-
One downloading stuff, another cannot use. Slow as 1mbps. Worst services. Hope it dies.
- Location
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- Location
- Ruabon Wrexham
- Reviewing
- Sky
- Date
- 2021-10-26
- Comments
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We left sky because of the internet service they provided and we went back because of tv thinking we would have a more reliable broadband provider, due to the hyped advertising they dish out.
Well how wrong. We had a sky dish fitted and the engineer took thw sky booster away because the new tech router can handle pretty much any distance.
WOW!!!
What a lie!
The broadband drops out at every moment it can. My son cannot play on playstation and online games because of wifi drop out.
This is turning farcical and I will be calling Sky tomorrow to shout and ball and say either fix it or we leave and cancel everything and move to BT.
I am not accepting any BS from them either. Turn it off and on again. Move it away from the socket.
Basically I think what they do is hoyk you in with a great conmection and then when they get other new subscibers the older subscribers lose internet reliability.
We live 20mtrs from the phone exchange and should have no problem with internet.
It is a joke and they are a fraud of a company.
- Location
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- Location
- Nottingham
- Reviewing
- Sky
- Date
- 2021-10-26
- Comments
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Absolutely ABYSMAL. Steer well clear. Shockingly bad. I ordered high fibre broadband in July. Openreach kept cancelling my order. Every time I rang I was told a different story. 11 phone calls later I was told they don’t provide to this postcode. In the meantime I’d incurred a huge mobile bill due to lack of WiFi and broadband. I was told they’d refer the matter to Openreach who’d write to me with an offer of compensation. £5 per each day I was without broadband. 2 weeks on and NOTHING. I just rang Sky and they knew nothing about it. Steer well clear of these clowns that r you’ll regret it...
- Location
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- Location
- Ireland, Mayo
- Reviewing
- Sky
- Date
- 2021-10-23
- Comments
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Sky internet is a massive mistake. I enjoy playing game and watching Youtube and Netflix in my spare time, a lot of the time I do not get to enjoy this as Sky internet is by far the the most frustrating thing in my life. Sky internet is unable to support my internet requires once there is another device using it. My area is good for internet so that is not the problem. If you are reading this please take my advice if you want to play games or watch shows or Youtube DO NOT go with sky. IF you need it to look at Facebook work away but for any other requirement. The free internet in my student accommodation is better and more consistent then this broadband. You can find better broadband for the same money. I should sue Sky for the therapy I will probably need from the pain and suffering Sky Broadband caused me.
- Location
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- Location
- Chichester
- Reviewing
- Sky
- Date
- 2021-10-17
- Comments
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Paying for 145 mbps, receiving 35 mbps for much of the time. Customer services - once I’d found out how to email them (I do like a paper trail) - have been terrific, but the technowizards have yet to fix anything! Shame.
- Location
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- Location
- Nuneaton
- Reviewing
- Sky
- Date
- 2021-10-17
- Comments
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Internet connection drops 2 3 times a day. I called Sky customer service and the solutions were unbelievable. First solution was to record when the internet si dropping for 5 more times. (Like this is going to make the internet working again). I did that, called them back and their other solution si to move the router further away from the socket. Yes that will stop the internet dropping randomly.
I called them back, and the solution was for them to send us another router. The router didn't help with anything. And finally after we had to threat them that we are going to close the contract and they decided to send an 'Engineer'. The Engineer did nothing, even worse i didn't have the internet for a day because he replaced the master socket and didn't connect the cables properly. So now after 2 months with the internet dropping randomly during the day and with 2 'Engineers' looking at the problem nothing changed. Internet drops for 2 3 hours a day and they do not care about their customers at all...
- Location
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- Location
- Newport
- Reviewing
- Sky
- Date
- 2021-10-14
- Comments
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Sky are the worst provider I Ave ever been with I was without Internet or a phone line for 3 months with I hade to pay for not to mention my family with have been with them for years and have never been offered a new broadband box ones thay are luck if 2 people can with a video at the same time
Sky you are a joke
- Location
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- Location
- london
- Reviewing
- Sky
- Date
- 2021-10-13
- Comments
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worst f***ing wifi brand to ever exist. COMPLETELY UNRELIABLE. i didn’t even have a stable connection whilst writing this review. ABSOLUTE WASTE of money. 0 Stars overall.
- Location
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