2,278 Customer Reviews over 228 pages
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- Location
- Watford
- Reviewing
- Sky
- Date
- 2023-10-04
- Location
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- Location
- St Ives
- Reviewing
- Sky
- Date
- 2023-10-02
- Comments
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They charged my ober £100 due contract termination but it was not depends on me because due financial problems i left property and moved abroad
- Location
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- Location
- Worcester
- Reviewing
- Sky
- Date
- 2023-10-02
- Comments
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Been a sky customer for over 28 years, moved house Been waiting for WiFi for over a week ( and still paying for the privilege) should of gone live today,had text to say up and running,got home from work still no WiFi got on phone waited 30 minutes for answer person on phone tried to help with no joy Been told got to have engineer out out but did know when they are coming,Been told could be a week very unhappy with sky thinking of leaving and still paying for no WiFi.
- Location
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- Location
- Swindon
- Reviewing
- Sky
- Date
- 2023-10-01
- Comments
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Was told when we signed up by Sky that we should easily expect around 60-70mb which we did after 2 weeks it dropped to around 5-15mb average and has never improved they done something to the line also can't even watch YouTube vids or reels as stops and starts my 1998 dial up modem was faster than sky when I complain all they say is I need to invest in a kit of expensive boosters!. I don't need boosters I'm close to modem live in a town not a village and should be getting much faster connection with what I pay them.
- Location
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- Location
- Ipswich
- Reviewing
- Sky
- Date
- 2023-09-25
- Comments
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Got to be one of the smoothest interactions with sky we have ever had, and we’ve been with sky for over 10 years now. Patrick got us a deal and a discount, no hassle, no pushy selling, just great and genuine service. Sky should give this man a pay rise!
- Location
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- Location
- Reviewing
- Sky
- Date
- 2023-09-21
- Comments
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Promised a price, yet the bill is double, sky refused to sort it out.
Hours and hours on the phone being passed from pillar to post with still nothing being done. Totally disgraceful. I would recommend any one other than sky for your broad and needs
- Location
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- Location
- East Sussex
- Reviewing
- Sky
- Date
- 2023-09-21
- Comments
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I used to work in the industry and it is my opinion that sky offer the best value to customer service ratio. However after coming from BT to Sky, I have to say the SKY wifi router is terrible, wasn't getting signal in some spots of the house and the router doesn't seem to have smart spliting for its channels. I rectified this by buying a tp link router with all the bells and whistles, using the sky router as modem only (turning off the WiFi) and using tp link for the better WiFi and now I'm happy again.
- Location
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- Location
- Manchester
- Reviewing
- Sky
- Date
- 2023-09-19
- Comments
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Sky truly is the worst internet experience I have ever had.. I’ve been using the internet since dial up and sky broadband is more inconsistent. If you want to watch Netflix or even YouTube then please do not choose sky.. I have honestly decided to wash my dishes instead of waiting for the bare minimum. It honestly is that bad
- Location
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- Location
- Manchester
- Reviewing
- Sky
- Date
- 2023-09-19
- Comments
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If you enjoy buffering loading screens and disconnecting WiFi then sky broadband is the one for you. Currently having to use my data to write this as once again the WiFi has cut out. I have had better wifi in 3 star hotel rooms compared to sky, if you are seriously considering using sky for wifi, spend the extra money and don’t use these services, all they can garuntee you is frustration
- Location
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- Location
- Somerset
- Reviewing
- Sky
- Date
- 2023-09-19
- Comments
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Worst broadband ever,
Speeds never meet the minimum guarantee(excuses after excuses for the issue),
Prices increase while in contract,
And connection drops quite often.
My connection has been down for more than one hour as I am writing this review.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.