7,005 Customer Reviews over 701 pages
-
- Location
- Co Durham
- Reviewing
- TalkTalk
- Date
- 2015-01-29
- Comments
-
I have never delt with a company that is so bad, i had an engineer come to my home fitted a 20ft cable then left, its suposed to be wireless not hard wired, tried to contact talktalk no joy.
DONT DONT go with Talktalk.
- Location
-
- Location
- london
- Reviewing
- TalkTalk
- Date
- 2015-01-28
- Location
-
- Location
- West yorkshire
- Reviewing
- TalkTalk
- Date
- 2015-01-28
- Location
-
- Location
- Central London
- Reviewing
- TalkTalk
- Date
- 2015-01-28
- Comments
-
NEVER AGAIN!!!
The worst provider ever!!!
I had 2 months of hell when I joined, and 2 months of hell when I decided to leave them. They didn't stop my contract when I asked them, and then charged me for using the internet! Customer support are HORRIBLE! They are absolutely numb. They told me that they have my calls to customer support recorded (which is fine), but they told me that I called from my LAND LINE, when I don't even have a phone (device) connected to it...
- Location
-
- Location
- Chiswick
- Reviewing
- TalkTalk
- Date
- 2015-01-27
- Comments
-
Excellent service, very easy to navigate into "your account" section, calling options and boosts very clear and easy to select.
- Location
-
- Location
- Reviewing
- TalkTalk
- Date
- 2015-01-27
- Comments
-
Talk Talk is absolute the worst! In both Broadband and Customer Services. My best advice is never ever to go with them, unless you want to be put on hold and transferred to different departments back and forth for at least 10 times!
- Location
-
- Location
- North West
- Reviewing
- TalkTalk
- Date
- 2015-01-27
- Location
-
- Location
- United Kingdom
- Reviewing
- TalkTalk
- Date
- 2015-01-27
- Comments
-
I urge you not to go with TALK TALK! the speeds are very slow (sometimes it just freezes) and customer service is awful! I'm still waiting for a call back from them to try and fix it!. Worst decision I have ever made I wish I had stayed with Virgin!
- Location
-
- Location
- Glasgow
- Reviewing
- TalkTalk
- Date
- 2015-01-26
- Comments
-
Don't sign up with talk talk as they fob people off with a good deal then don't give you want it says.
- Location
-
- Location
- Birmingham, UK
- Reviewing
- TalkTalk
- Date
- 2015-01-26
- Comments
-
If there was an option for zero stars i would have clicked on that, because that is what I get for my hard earned £20 a month-NOTHING!!!!
The connection will go every 20 minutes every day, every 20 minutes. I have to travel to my parents house to use the internet to complete assignments, as I am a student.
I phoned up to get help on numerous occasions. At first I was told, I had to pay £60 for an engineer to come to mine- which i refused as the problem lies with them-why should I have to pay.
Then he offered to upgrade to fibre optics and add £7.50 to my bill every month. NO!
then he said okay what do you want me to do now?!!! I said sort my internet out!
Then I tried to cancel! tried to charge me £250!!!
I am disgusted with the service! it's like some type of con! Bloody day light robbery and I cant do anything about it!
The only positive is the phone line which seems good.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.