Virgin Media M500

Averages 516Mb download speed

Speed	Usage	Contract	Setup	1st Year Cost
£38.50 for the first 18 months £72.00 thereafter Prices may change at any point during the contract Credit offer online only
averages 516Mb	Truly unlimited	18 months	Free	£462

Features

• No setup costs
  No activation, equipment or delivery charges when you sign up online (Free Click & Collect from thousands of pickup locations nationwide, or £5 for home delivery. Standard engineer installation may cost £40 extra if required instead of Quickstart Self-Install)

• Averages 516Mb download speed
  Averages 36Mb upload speed
  Your provider should give speed estimates before you sign up
  Average Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

• £462.00 first year cost
  (no telephone line required)

• Truly unlimited download/upload allowance

• Minimum contract 18 months
  Annual CPI plus 3.9% price rises may apply - prices for broadband and any addons may increase with the Consumer Price Index plus 3.9% in April and then annually each April onwards

• Inclusive Virgin Media Hub 3 802.11ac Wireless Router

• £95 bill credit, applied to the first monthly bill of new customers signing up online with a 12 month contract within the offer period. A valid email address must be provided at time of sign up in order to qualify

• 24 hour technical support by phone or online

• Free anti-malware protection, firewall and parental controls for up to 3 PCs.

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About Virgin Media

• Fastest widely available broadband speed - with average download speeds of 516Mb on their fastest packages
• 99.88% network uptime as of December 2020, based on 12 month average
• Large range of TV and phone broadband bundles available, as well as broadband-only packages
• Line rental cheaper than BT, also available with no phone line or line rental required
• Technical support and repairs are free of charge
• Free Hub 3 router with advanced 802.11ac wireless technology with all deals
• Free wi-fi on the London Underground

View all deals by this provider

Reasons to choose Virgin Media

• No need for line rental if you opt for a broadband-only deal - cable to the property allows for broadband-only packages
• Fastest widely available provider in the UK, averaging 516Mb download speed, more than 7 times that of BT fibre, which is currently averaging 67Mb on its fastest speed
• 99.88% network uptime as of December 2020, based on 12 month average
• Consistently the fastest of the big national providers in our monthly speed test report
• Hub 3 router standard on all deals offers 802.11ac advanced wireless technology with faster speeds at a distance
• Equipment is 'rented', meaning Virgin provides free repairs and replacements (provided that the customer hasn't abused the equipment)
• No switching hassle - different technology, can run concurrently with ADSL while one or the other is set up
• TV services provided by underground high speed cables so not affected by storms or heavy usage of your broadband service
• Family Plan - existing broadband and TV customers on a Virgin Pay Monthly SIM can bundle up to 5 SIMs on one account to get discounts and additional parental controls
• Rated highest for reliability out of all TV with broadband providers by Broadband.co.uk vistors

Possible downsides

• Only available to around 60% of the UK, ruling out the vast majority of rural areas, but their footprint is growing
• Installation can be more complex if your home hasn't been connected to Virgin Media before
• Annual CPI increase - prices for broadband (and any other addons, such as line, call plans and call charges) increase by the Consumer Price Index in April of each year plus 3.9%, and then each April onwards

Virgin Media details last checked on 2024-03-15