Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Satisfaction    
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Reliability  (Sorted)  
Cheapest Broadband    
1
Plusnet

Plusnet

Based on 949
customer ratings for Plusnet since 2022-12-03


See 3736 reviews

4 stars
4.1 stars
3.9 stars
4.1 stars
  • Satisfaction
    4 stars
  • Customer Service
    4.1 stars
  • Speed
    3.9 stars
  • Reliability
    4.1 stars
£24.99 first 24 months

£300 first year cost

Go to site
  • Satisfaction
    4 stars
  • Customer Service
    4.1 stars
  • Speed
    3.9 stars
  • Reliability
    4.1 stars

Based on 949
customer ratings for
Plusnet
since 2022-12-03


See 3736 reviews

£24.99 first 24 months

£300 first year cost

Go to site
2
BT

BT

Based on 1486
customer ratings for BT since 2022-12-04


See 3552 reviews

3.2 stars
3.2 stars
3 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars
Free first 3 months

£297 first year cost

Go to site
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars

Based on 1486
customer ratings for
BT
since 2022-12-04


See 3552 reviews

Free first 3 months

£297 first year cost

Go to site
3
Virgin Media

Virgin Media

Based on 1305
customer ratings for Virgin Media since 2022-12-03


See 4625 reviews

2.9 stars
2.7 stars
3.2 stars
3 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    2.7 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    2.7 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 1305
customer ratings for
Virgin Media
since 2022-12-03


See 4625 reviews

£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
4
Sky

Sky

Based on 1074
customer ratings for Sky since 2022-12-03


See 2229 reviews

3 stars
3.2 stars
2.8 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    3.2 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars
£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    3.2 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars

Based on 1074
customer ratings for
Sky
since 2022-12-03


See 2229 reviews

£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
5
TalkTalk: For Everyone

TalkTalk

Based on 881
customer ratings for TalkTalk since 2022-12-03


See 6979 reviews

2.7 stars
2.6 stars
2.8 stars
2.8 stars
  • Satisfaction
    2.7 stars
  • Customer Service
    2.6 stars
  • Speed
    2.8 stars
  • Reliability
    2.8 stars
£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.7 stars
  • Customer Service
    2.6 stars
  • Speed
    2.8 stars
  • Reliability
    2.8 stars

Based on 881
customer ratings for
TalkTalk
since 2022-12-03


See 6979 reviews

£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
6
Vodafone

Vodafone

Based on 442
customer ratings for Vodafone since 2022-12-04


See 1441 reviews

2.6 stars
2.6 stars
2.8 stars
2.7 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.8 stars
  • Reliability
    2.7 stars
£23.50 first 24 months

£282 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.8 stars
  • Reliability
    2.7 stars

Based on 442
customer ratings for
Vodafone
since 2022-12-04


See 1441 reviews

£23.50 first 24 months

£282 first year cost

No upfront cost online

Go to site
7
Gigaclear

Gigaclear

Based on 137
customer ratings for Gigaclear since 2022-12-14


See 157 reviews

2.2 stars
2.2 stars
3 stars
2.6 stars
  • Satisfaction
    2.2 stars
  • Customer Service
    2.2 stars
  • Speed
    3 stars
  • Reliability
    2.6 stars
£15.00 first 24 months

£180 first year cost

Go to site
  • Satisfaction
    2.2 stars
  • Customer Service
    2.2 stars
  • Speed
    3 stars
  • Reliability
    2.6 stars

Based on 137
customer ratings for
Gigaclear
since 2022-12-14


See 157 reviews

£15.00 first 24 months

£180 first year cost

Go to site
8
Hyperoptic

Hyperoptic

Based on 100
customer ratings for Hyperoptic since 2022-05-12


See 301 reviews

2.1 stars
2 stars
2.6 stars
2.3 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2 stars
  • Speed
    2.6 stars
  • Reliability
    2.3 stars
£25.00 per month

£319 first year cost

£19.00 upfront cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2 stars
  • Speed
    2.6 stars
  • Reliability
    2.3 stars

Based on 100
customer ratings for
Hyperoptic
since 2022-05-12


See 301 reviews

£25.00 per month

£319 first year cost

£19.00 upfront cost

Go to site
9
NOW Broadband

NOW Broadband

Based on 300
customer ratings for NOW Broadband since 2022-12-04


See 635 reviews

2.1 stars
2.3 stars
2.2 stars
2.2 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2.3 stars
  • Speed
    2.2 stars
  • Reliability
    2.2 stars
£20.00 first 12 months

£250 first year cost

£10.00 upfront cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2.3 stars
  • Speed
    2.2 stars
  • Reliability
    2.2 stars

Based on 300
customer ratings for
NOW Broadband
since 2022-12-04


See 635 reviews

£20.00 first 12 months

£250 first year cost

£10.00 upfront cost

Go to site
10
Shell Energy Broadband

Shell Energy

Based on 374
customer ratings for Shell Energy since 2022-12-03


See 1398 reviews

1.6 stars
1.6 stars
1.7 stars
1.7 stars
  • Satisfaction
    1.6 stars
  • Customer Service
    1.6 stars
  • Speed
    1.7 stars
  • Reliability
    1.7 stars
£17.99 first 18 months

£226 first year cost

£9.95 upfront cost

Go to site
  • Satisfaction
    1.6 stars
  • Customer Service
    1.6 stars
  • Speed
    1.7 stars
  • Reliability
    1.7 stars

Based on 374
customer ratings for
Shell Energy
since 2022-12-03


See 1398 reviews

£17.99 first 18 months

£226 first year cost

£9.95 upfront cost

Go to site
11
Onestream

Onestream

Based on 168
customer ratings for Onestream since 2022-12-05


See 408 reviews

1.3 stars
1.3 stars
1.6 stars
1.6 stars
  • Satisfaction
    1.3 stars
  • Customer Service
    1.3 stars
  • Speed
    1.6 stars
  • Reliability
    1.6 stars
£22.00 per month

£269 first year cost

£4.95 upfront cost

Go to site
  • Satisfaction
    1.3 stars
  • Customer Service
    1.3 stars
  • Speed
    1.6 stars
  • Reliability
    1.6 stars

Based on 168
customer ratings for
Onestream
since 2022-12-05


See 408 reviews

£22.00 per month

£269 first year cost

£4.95 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.