TalkTalk Mobile Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TalkTalk Mobile.

Overall Customer Ratings for TalkTalk Mobile

  • Satisfaction
    3 stars
  • Customer Service
    2.7 stars
  • Speed
    2.5 stars
  • Reliability
    2.9 stars

Based on 31 customer ratings since 2013-08-15

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3 Customer Reviews

  • Reviewer
    Location
    Swansea
    Reviewing
    TalkTalk Mobile
    Date
    Ratings
    • Speed
      2 stars
    • Reliability
      3 stars
    Comments
    Absolutely shocking customer service, took almost half empty day to get to the right department, they are absolutely clueless , my pensioner Dad has been without his mobile for 2 weeks due to talk talk, my advise is keep well clear ......
  • Reviewer
    Location
    Ilkley
    Reviewing
    TalkTalk Mobile
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    To all mobile costumers of talk talk. Please make sure you check the conditions you have on your package. I purchased a pack that gave me an extra 350mb of data usage. Apparently due to a "programe error " that extra was taken and I was being billed for it.
    Talk talk knows this is happening but could not tell me what steps are being made to solve it or to alert the service users.
  • Reviewer
    Location
    portsmouth
    Reviewing
    TalkTalk Mobile
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Useless dongle, kept disconnecting
    Useless customer service
    Been trying 2 cancel contract with them for the past 2days, went instore where they hassled me 2 get broadband and phone with them, then told me they couldnt cancel dongle and it had 2 b done by phone. Phoned them and the automated service was as much use a chocolate teapot, then got transfered 2 wrong department, was asked who my phone contract is with (rude and nosey) and then got put through 2 cancellations to be told their system is down and phone again in 2 hrs.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

TalkTalk Mobile are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and TalkTalk Mobile.