NOW Broadband Buyers Guide

TV packages and unlimited standard and superfast broadband without a contract

  • Fibre broadband services available, average speeds 36Mb and 63Mb
  • Choose from Entertainment, Kids, Sky Cinema and Sky Sports TV passes
  • Range of call plans available
  • All offers available with no contract for just £60 extra one off cost

Go to site

NOW Broadband Brilliant Broadband with Calls
£18.00 for 12 months
£25.99 thereafter

No upfront cost

  • 12 months reduced price!
  • Truly unlimited usage
  • 10Mb average download speed
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

NOW Broadband Fab Fibre with Calls
£25.00 for 12 months
£35.99 thereafter

No upfront cost

  • 12 months reduced price!
  • 36Mb average download speed
  • 9Mb average upload speed!
  • Truly unlimited usage
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

NOW Broadband Super Fibre with Calls
£30.00 for 12 months
£43.99 thereafter

No upfront cost

  • 12 months reduced price!
  • 63Mb average download speed
  • 18Mb average upload speed!
  • Truly unlimited usage
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

Reasons to choose NOW Broadband

  • No contract - Standard and fibre broadband packages are all available without a contract. You'll need to pay a set up fee, but can cancel at any time. It's great for students or anyone with a short tenancy agreement.
  • Cheap TV bundles - NOW Broadband offers a range of TV packages including Sky Sports and Sky Cinema. You'll make a saving if you buy them in a bundle with NOW Broadband.
  • Fibre packages available - NOW Broadband has fibre packages with average speeds of 36Mb and 63Mb.
  • Truly unlimited broadband - All the broadband deals are unlimited, so you can download as much data per month as you like.
  • Free NOW Broadband Hub Two - Fast wireless router included free for all users. Get a cheap Smart TV Stick as part of a TV bundle, too.
  • Smartphone and tablet support - You can add up to four phones or tablets for your TV plan, and watch on two simultaneously.
  • Easy switching from other providers - If you're currently with BT, Plusnet, EE or TalkTalk, the NOW team will handle the whole switchover process for you.

Possible downsides

  • Online tech support - NOW Broadband is predominantly an online service, so your options for customer support are more limited than other providers.
  • Connection fees apply - A one-off setup fee applies to new customers, and is higher on the no-contract option.
  • There may be cheaper options available - While the flexibility of no contracts is a big deal, it does come at a price. Both broadband and TV services from NOW Broadband are a little more expensive than you might pay if you're willing to enter into a contract with another provider.

Features at a glance

  • Average download speeds of 10Mb on standard broadband, 36Mb or 63Mb on fibre broadband

  • 12 month contract, 1 month contract available

  • Truly unlimited on all packages

  • £9.99 delivery fee for all deals, £15 activation on a 12 month contract or £60 for 1 month rolling contracts

  • Online technical support between 7am and 11pm

  • Free Broadband Buddy internet protection with a site filter

  • Free N-rated NOW Broadband Hub will all deals

  • NOW TV Passes available

  • Only pay for the calls you use, inclusive call packages available

  • NOW Broadband have published a Traffic Management Policy

2.9 stars
  satisfaction rating based on 591 customer ratings since 2018-11-12. See more NOW Broadband customer ratings and reviews.

Details last checked on 2019-11-12

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Package    
Speed    
Usage    
Contract    
1st Year Cost  (Sorted)  
Monthly Cost    
NOW Broadband Brilliant Broadband with Calls More Info

Special offer: 12 months reduced price + no activation fee!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
11Mb
truly
unlimited
12
months
£216 £18.00
£25.99 after 12 months
Prices may change during contract

Go to site
NOW Broadband Brilliant Broadband with Entertainment Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
12
months
£288 £23.99
£34.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Brilliant Broadband with Sky Cinema Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
12
months
£288 £23.99
£37.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Fab Fibre with Calls More Info

Special offer: 12 months reduced price + no activation fee!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
36Mb
truly
unlimited
12
months
£300 £25.00
£35.99 after 12 months
Prices may change during contract

Go to site
NOW Broadband Super Fibre with Calls More Info

Special offer: 12 months reduced price + no activation fee!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
63Mb
truly
unlimited
12
months
£360 £30.00
£43.99 after 12 months
Prices may change during contract

Go to site
NOW Broadband Fab Fibre with Entertainment Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
12
months
£372 £30.99
£44.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Fab Fibre with Sky Cinema Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
12
months
£372 £30.99
£47.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Super Fibre with Entertainment Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
12
months
£432 £35.99
£52.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Super Fibre with Sky Cinema Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
12
months
£432 £35.99
£55.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Brilliant Broadband with Sky Sports Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
12
months
£456 £38.00
£59.98 after 12 months

Go to site
NOW Broadband Fab Fibre with Sports Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
12
months
£540 £45.00
£69.98 after 12 months

Go to site
NOW Broadband Super Fibre with Sky Sports Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
12
months
£600 £50.00
£77.98 after 12 months

Go to site
  • ICON KEY
  • Wireless Router
  • 802.11n Wireless Router
  • 802.11ac Wireless Router
  • Phone Calling
  • Television Service
  • Line Rental

Details last checked on 2019-11-12

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for NOW Broadband.

Customer Ratings Summary

  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars

Based on 591 customer ratings since 2018-11-12

Show all time ratings

Add your own review of NOW Broadband

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
NOW IS BAD IN ALL AREAS OF PERFORMANCE!
Bought a netgear booster as I could only get wifi sat on the now box. The booster is better in ever room even in the main room with the NOW wifi box even though the booster is upstairs. Waist of time phoning CARE team.
St Helens NOW Broadband  
More like next year TV, my partner and I decided to move over from sky back in late July. We were supposed to go live on 21st august. Was then changed to the 27th fair enough. It's now 11th November NOVEMBER and we are still waiting to go live!! My partner has phoned up several times and been on live chat even more. atleast once a day (sometimes 3-4 times a day on the phone because they hang up half way through most of the time. Have been being told for ages that we will have an update soon or its with open reach blah blah. Was told yesterday that we will be live on the 21st November!! 3 months is absolutely shocking and that's if it even does go live... What an absolute joke my partners been friendly and patient on the phone/live chat all the way through but to me it's unacceptable!
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
MANCHESTER NOW Broadband  
My flatmate and I had been waiting for 2 weeks for an engineer to come to sort out our Wifi. The engineer came and from what we thought sorted out our WiFi and we had successful WiFi for 3 days before it was cut out without warning. After spending 2 hours on the phone to NowTV to try and get this sorted all they did was pass the blame onto openreach and tell us we would have to place another order and wait another 2 weeks for an engineer to come out. I then contacted openreach as well as complained online on the openreach website, eventually after another 2 hours to be told (with an explanation as to why) that it was NowTV who didn't complete the final stage of the setup process of our broadband leading to automatic cancellation and I have this confirmation in writing. When phoning NowTV back to tell them this, instead of trying to resolve the problem for us, all they said was that they shouldn't have been allowed to provide us with internet as there was no space on the line, again passing the blame onto openreach. We also had 3 days of successful NowTV broadband before it was cut out so I highly doubt this to be true and it is probably another one of their excuses. I urge anyone, don't be fooled by their cheap prices because you won't even get the internet you pay for, as we still haven't with the total wait time now being a month with a likely further 2 weeks for whatever broadband provider we choose instead. NowTV are a disgrace and I won't be using them again.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
Wheddon NOW Broadband  
Change you extra without warning and hard to contact them to find number and when you do get through to then they no help also should get 36mb speed but most of time get less like around 24mb sometime even 17mb will be ringing again about that this time absolute garbage disappointed with it.
Sheffield NOW Broadband  
I marked the reliability down because I did have ongoing problems for a few months but this was mainly my fault. I changed from Sky to Now TV about 18 months ago, as expected, the Now TV internet worked without any need to change the old connections or Sky Q hub. When I started to experience problems, I suspected it was probably down to the router, however, I delayed connecting the Now TV hub due to my own laziness and not wanting to reconnect the many devices to the new hub. Last night I gave in as the speeds had become unusable, since then, everything has worked just fine and we don't even need the wifi booster that had been necessary to get wifi upstairs without the Sky Q multiroom box.

In response to the reviews claiming terrible customer service, I've found them very good when I have bothered to contact them. When moving house, the change was quick and seamless (much better than past experience with Sky and BT), even extending the special offer I got when I signed up without extending my contract, giving me the reduced fee long after I was free to leave.

All in all, I think for the price, they offer a good service. You get what you pay for and if you want better speed and reliability, it's going to cost more.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    4 stars
  • Reliability
    3 stars
Exeter NOW Broadband  
Appalling customer service. We've had several issues with NowBroadband over the past year. The reach of the signal is absolutely terrible, we've had to rearrange the entire living room to allow the Wi-fi signal to reach the consoles despite only being four meters away originally. The box continuously turned off and required a reboot. The company has no telephone number stated anywhere on their page. We spent several hours searching up ways to contact them, every number stated on Google was a blank or warned of a £6 charge. Eventually we found a customer only number, concealed at the bottom of the broadband terms and conditions page. However, this number took several attempts to connect to, as the first few tries we were only connected to an echo of ourselves. The live chat is also absolutely useless. A small quantity of their staff are illiterate and impossible to communicate with. Others are entirely incompetent and no help whatsoever. On several occasions I encountered a chat which provided me with no response other than the chat starter of "Hello I'm... to start with can I please take your full name and email address please." followed by no further replies for over ten minutes. Not to mention the account login itself was down for over three days at one point in September, preventing me from accessing my payment details to check the end date of my 12month contract (since they don't contact you to inform you of this). Furthermore, if you try to change your email through your account (which the website states is what you should do), even if you are with nowBroadband only (no connection to nowTV) your email is in fact only changed for nowTV rather than the broadband services. Only reason I am not leaving a 1 star review is because every so often I happened to stumble upon a member of staff who was not only extremely helpful but also went out of their way to help sort out issues which were not caused by themselves but rather by other members of their team.
  • Satisfaction
    2 stars
  • Speed
    2 stars
Surrey NOW Broadband  
Like many others i wish we had read the reviews. speed improved since we have been with them (as ours was dismal with talk talk) but why oh why does the internet go off when our land line rings? wonder if these company's want us to get rid of landlines and only use mobiles!!
  • Satisfaction
    3 stars
  • Customer Service
    2 stars
  • Speed
    4 stars
  • Reliability
    2 stars
Totton, Southampton NOW Broadband  
Excellent broadband service. Price is very competitive. The offer without minimum contract saved our life. I usually don't post reviews but NowTV Broadband was a very good reliable service.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London NOW Broadband  
This company seemed ok when they first started, it was small and well funded I imagine, so makes sense.  But now suffers from being bigger than it can handle - hence the laughably poor service.



I was told I had months left on a contract on the 30 day rolling contract I joined with!  Obviously I raised a complaint and requested a copy of the calls that had taken place between myself and NowTV..  I have requested this information 4 times over 3 months and still have received nothing, despite them agreeing to send it (as is everyone's right) and my raising a complaint every time.



Things have got so bad complaints have been with the data protection commissioner.



I have dealt with bad companies before, but NowTV have created their very own low level! 
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
East Midlands NOW Broadband  
Now Broadband have a UK based call centre and without any hesitation it is the worst possible customer care I have ever received!
I perception is the staff must receive about an hours training before reeking havoc on the public.
I ordered my Broadband on 28th September and after many many cockups and untruths from Now looks like it maybe the middle of November.
No-one reads the engineers reports so nothing is acted upon, it is totally reliant on you to call before they will do anything.
You can speak to 3 different staff and you will receive 3 different conclusions. In fact the only thing they all manage to do is keep adding on delay times, then quoting some procedure.
They openly criticize other departments within NOW, the managers need to learn to speak to people on the phone as so far I am waiting for callbacks from several and its been over a week.
If I could get out of this and go with someone else without causing further delay I would.
I strongly recommend paying 2 or 3 pounds more a month with some of the other providers as 5hrs of phone calls is not worth it.
AVOID AT ALL COSTS
Chapel En Le Frith NOW Broadband  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

BT Student Broadband

Last minute student broadband offers and options

Posted on 2019-09-12 11:39 in Features Offers Hyperoptic Three Vodafone 4GEE BT NOW Broadband Plusnet Virgin Media

It's the time of year where students around the country are heading to university, either to start their studies or return for a new academic year.

Whether you're heading to uni for the first time, returning to your student accommodation or about to start out in a new student house share, now's the time to look for a good student broadband offer to keep you online over the next 9 months.

To prepare for student broadband season, we updated our longstanding Student Broadband Guide to reflect some of the student-specific offers available this year with student-exclusive 9 month contract offers from BT and student-exclusive cheaper 1 month rolling contract offers from Virgin Media.

Both of those option mean that you can avoid paying for broadband costs should you head home or go off on travels in the 3 months between academic years. But of course you don't need a special student exclusive offer to get short contract broadband from other suppliers, for example NOW Broadband, Plusnet and Hyperoptic also have competitive 1 month rolling contract offers that even undercut BT and Virgin's prices.

This year, we're also endorsing a mobile broadband option for the first time. Well, it's 4G or 5G mobile broadband technology sold as home broadband services. With 4G and 5G home broadband routers from Three, Vodafone and EE you may have to commit to a much longer contract, but you can then take your router with you wherever you travel during summer break. Vodafone even offer a 30 day rolling contract version, although you'll have to pay more than the cost of 3 months contract to get it.

Unlike most mobile broadband solutions, these have large enough usage allowances for many households. Three's home router even comes with unlimited usage!

Even if mobile data usually isn't strong inside your student accommodation, you may get a better connection from a router, or may even be able to get an external antenna installed to boost the signal.

We weigh up all these pros and cons and give you a table of all the relevant offers over on our Student Broadband guide.

Comments

Football on TV

The cheapest way to watch Premier League football this season

Posted on 2019-08-08 17:18 in Features EE Virgin Media BT Sky TalkTalk NOW Broadband

The Premier League is back, and there are more ways than ever to catch the action. Pick the wrong ones, though, and you could end up paying the best part of a grand for the privilege. Shop around, and there are savings to be had.

Let's look at the cheapest ways to watch the new Premier League season.

Sky Sports

Sky Sports is the self-styled home of football, and Sky have the rights to by far the most games. They'll show 128 in the 2019/20 season, across Friday nights, Saturday evenings, Saturday nights, Sunday afternoons and Monday nights. They get the first pick from all the games from each round, so this is where you'll catch the big derbies and the title deciders.

But Sky Sports isn't cheap. Although it actually only costs £18 a month, you can't get it from Sky TV as a standalone service. You need to take Sky Entertainment, too, which bumps up the price to over £40. Plus you need a dish, and a Sky Q box (with optional UHD viewing), and have to pay any installation and setup fees. And it all comes with an 18-month contract.

If you want the best service and are happy to make the commitment, your best bet for a good deal might to get Sky Sports and the rest along with Sky Broadband as part of a bundle. Check out the latest Sky TV with Broadband deals.

The same goes for Virgin Media customers, you can't just sign up for Sky Sports Premier League, it has to be taken as part of an expensive bundle along with all the other Sports channels and a variety of other premium Entertainment channels. However, if you're already with Virgin Media, this could still make sense for you. Check out the latest Virgin Media Sports offers.

NOW TV - the cheapest way to get Sky Sports

The cheapest way to get Sky Sports on your TV and tablet is through NOW TV's Sky Sports Football Season Ticket. Right now, they've got a 10 month season ticket available for just £199, offer ends on the 26th of August.

Alternatively, if you just want to watch on your phone, you can get the Sky Sports Mobile Month Pass for only £5.99 per month - you're limited to only one smartphone viewing at a time, but that's otherwise an unbeatably cheap way to access Sky Sports Premier League, and 4 other Sky Sports channels!

You can also get a cheap deal on the full Sky Sports Pass when you take it as part of a great value bundle with NOW Broadband. Just choose your preferred broadband plan and you can add the full Sky Sports package for only £20 a month for a year. That's 40% less than the full price. Even better, there's no contract on the TV side of the deal, so you can cancel whenever you want.

The NOW Broadband plans are very competitvely priced, ranking among the cheapest in the UK. They start at just £18 a month for the Brilliant Broadband service, with average speeds of 11Mb. Or if you'd prefer fibre you can get it for £25 or £30 depending on what speed you need. They're all on 12 month contracts as standard, or you can switch to a rolling contract by paying extra £60 upfront. Choose your NOW Broadband and Sky Sports Pass deal here.

If you don't fancy a broadband bundle and don't want to pay for a season ticket pass, you can take a standalone NOW TV Sky Sports Pass and get access to all 11 Sky Sports channels for £33.99 a month on a 30 day rolling deal. This undercuts the Sky Sports + Entertainment deal for Sky TV, and you can save more money by cancelling in June and July when there are no games.

Although the content's the same, the NOW TV experience isn't quite as good as what you get from Sky. There's no UHD, and HD resolution is currently pegged to 720p. You also can't record shows, though you can pause, rewind and watch on demand. For most, though, it should more than satisfy your hunger for the beautiful game.

As a streaming service you'll need to make sure your internet is fast enough to handle it. 4 to 5Mb should be enough for one device to stream 720p HD. If you need to upgrade, use our postcode checker to find the best and fastest broadband deals in your area.

Save on Sky Sports with TalkTalk TV

The other way to get a good saving on Sky's Premier League football coverage is through TalkTalk TV. If you're already a customer of TalkTalk's broadband and TV bundle - or are keen to sign up - you can add the full Sky Sports package to your deal at the half price rate of just £18.99 a month for six months. NOTE: This offer has now ended. That'll save you over £100 against what you'd normally have to pay if you went direct with Sky or Virgin. You can also add BT Sport for £25 a month for 12 months, if you sign up via BT.

This offer is available to new and existing customers. Take a look at the latest TalkTalk TV offers to see what takes your fancy.

Want BT Sport?

BT Sport have the rights to 32 matches on Saturday lunchtimes. BT get second pick of the games for 20 rounds, and fifth pick for the rest, so you might be more likely to get Watford's trip to Burnley than Liverpool vs Man City. They've also got all 20 games from two midweek rounds, and you get the Champions League and FA Cup among other things, too.

You can add BT Sport to your TV package for only £25 a month for 12 months if you're already a Sky TV or TalkTalk TV customer, and you can get a BT/Sky Sports bundle through Virgin Media. EE also offer a three month BT Sport trial through Apple TV 4K, followed by a cheap subscription for mobile users via the app.

But for the most part, BT Sport is for BT Broadband users, when it's included for free via app or included in all BT TV packages. Thinking about switching? Take a look at the latest TV bundle deals on BT Broadband.

Amazon Prime enters the field

The big new signing for the season is Amazon, who'll be showing games through their Prime Video service. They've got the rights to an impressive 20 matches spread over a rather less impressive two rounds played on Boxing Day and another as yet unspecified bank holiday. With staggered kick off times you might be able to catch more three or four games in total, if you want. But on the whole we'd regard this as a nice addition to the whole Prime package rather than a reason to sign up on its own.

If you're not on Prime Video yet, Amazon will often offer free trials of Prime that can be easily cancelled. If there's a particular Prime Video exlusive game or games that you have to watch, your cheapest option may be strategically timing when you begin your trial membership in order to cover the most matches.

Comments

NOW Broadband Buyers Guide - Is NOW Broadband right for you?

Can I get NOW Broadband?

NOW Broadband runs on Sky's own broadband network, which has very wide availability across the UK.

Sky's network region covers major cities, towns, and rural areas, and it's mostly only remote regions that aren't supported. In all, standard broadband is available to more than 90% of UK homes, and fibre to approaching 95%. You can use our postcode checker to find out if NOW Broadband is available where you are.

Even if you aren't within the network area you can still get NOW TV. You only need a fast broadband connection (from any provider) to use one of the NOW TV Passes.

What packages are available?

NOW Broadband is owned by Sky, and offers a similar range of standard and fibre broadband packages. You can also add calls and TV services to your deal.

The three main packages are:

  • Brilliant Broadband - a standard broadband service with average speeds of 11Mb
  • Fab Fibre - the entry-level fibre offering, with average speeds of 36Mb
  • Super Fibre - the fastest fibre package, delivering average speeds of 63Mb

The standout feature of all these deals is that you can get them on either a 12-month contract, or on a 30-day rolling deal with no long-term obligations. The monthly price is the same whichever length you choose, although you do have to pay a connection fee of £60 if you go for the shorter option.

If you choose the 30-day deal you're free to cancel at any time. Just give notice before your next payment is due. If you choose the 12-month deal - known as the Saver Plan - you will be committed to remaining on your plan for the full year (or pay a termination fee should you want to leave early).

The packages are all unlimited, meaning you can download as much as you like each month without any restrictions. Line rental is included, and there's no option to buy without a phone line. 

You can add a range of call packages, including deals that give you weekend or Anytime calls. There's also options to take broadband and TV as part of a bundle, or you can sign up for your optional TV services separately.

What TV deals are available through NOW TV?

Now TV is a streaming service that offers a near complete Sky TV package without contract or satellite dish.

As a full streaming service you need fast broadband to get the most out of Now TV. You can get this as part of a NOW Broadband bundle, add it separately after you've signed up to NOW Broadband, or just sign up for it even if you use another provider.

To watch it you get a NOW TV stick or box to plug into your television, which you might get for free as part of a broadband bundle. They let you pause and rewind live TV shows, but not record them. The devices do support apps, which you can use for on demand viewing including on Netflix. You need to use your normal TV tuner to watch the Freeview channels.

Most importantly, NOW TV does not come with a contract. You pay for one month at a time, and can cancel whenever you want. It also offers a free 14 day trial.

There are five TV passes for Now TV, each offering a different set of channels:

  • Entertainment: 11 premium entertainment channels including Sky One and Fox. It's also the only way to get Sky Atlantic without a dish.
  • Sky Cinema: the full set of Sky Cinema channels along with 1000 movies on demand.
  • Kids: six extra channels and thousands of episodes of TV on demand.
  • Sky Sports: all the Sky Sports channels. You can sign up for day, week, month or mobile-only passes. This is ideal if only want to watch specific events.
  • Hayu: a channel dedicated to US reality TV shows.

NOW TV is the best way to get the full set of Sky channels without a contract. It is more expensive than going with Sky, but you only pay for what you want when you want it. In particular, this means you can get the Sky Sports channels without signing up to an additional Entertainment bundle, which you have to do if you go with Sky. It also means you can cancel to save money when the football season ends, or when your favourite TV series finishes.

Which package should I choose?

With the similarities between all the packages, the main choice is what speed you need.

The Brilliant Broadband package is likely to be good enough for smaller households, or those with more modest requirements. It'll be fine for one user watching Netflix or making large downloads, but may be too slow for several users doing the same thing together.

For larger households, where someone is always streaming, downloading or gaming, the faster Fab Fibre or Super Fibre packages are better for making sure no-one experiences any slowdown.

The no-contract option makes NOW Broadband an ideal choice for students who might only need the service for nine or ten months in the year. If you do choose the 12 month contract instead it reduces the one-off set up fee significantly, but the monthly prices remain the same. In either case you can change or cancel your TV passes whenever you like.

Points to consider before you choose

  • How many people will be using your broadband for streaming, downloading and gaming?
  • Are you a student, or do you live in short lease accommodation?
  • Do you want premium TV channels without a long-term commitment?
  • Do you want to watch TV on your phone or tablet?
  • Do you make a lot of landline calls?
Compare all NOW Broadband packages

What do I get when I sign up?

It's good to know what else is included in the deal, so you can budget for any extras you might need.

  • NOW Broadband Hub Two - Every broadband package comes with a free AC-rated wireless router.
  • NOW TV Smart Box - Choose a NOW TV pass and you'll also get a free or cheap Smart Box for streaming your new TV channels. It sits below your TV and comes with a remote control.
  • Broadband Buddy - This basic security package enables you to activate parental controls, and also helps protect against malware-infected sites (but is not a replacement for anti-virus software).
  • Customer support - NOW Broadband is an online-only service, so customer is available via the internet through live chat.
  • Mobile device access - You can register up to four other devices, including tablets and smartphones, for use with your NOW TV pass. You can watch on two devices at the same time.

What are the benefits of NOW Broadband?

What are the main reasons you should consider buying broadband from NOW Broadband?

  • No contract - The one-month rolling deals make NOW Broadband ideal for students or anyone else who is either unwililng or unable to sign up to a long-term commitment with their broadband supplier.
  • Commitment-free TV - Want to watch Game of Thrones or live Premier League football? NOW TV lets you do that without being tied in for a year or more. NOW TV is also the only way to watch Sky Atlantic without a full Sky package (it isn't available through Virgin Media).
  • Unlimited usage - There are no download or speed limits on any of the NOW Broadband packages.
  • Fast uploads - Upload speeds on the fastest Super Fibre deal are 18Mb average speed, which is better than many rival providers.

What are the drawbacks to NOW Broadband?

What possible downsides should you be aware of before you sign up?

  • Set up fee - While it's great to be able to sign up to a no-contract deal, this does come with an activation fee of around £60. Make note of this, as it adds to your upfront cost.
  • TV can be more expensive - The biggest selling point of NOW TV is the lack of contracts. If you're happy to sign a contract you might find a Sky Broadband-with-TV bundle works out cheaper. There are also other ways to save money on pay TV.
  • Online tech support - The tech customer service options for NOW Broadband are limited. You'll mostly be required to go online for support.
Broadband.co.uk