Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Provider    
Satisfaction    
Service    
Speed    
Reliability  (Sorted)  
Cheapest Broadband    
1
Plusnet

Plusnet

Based on 1600
customer ratings for Plusnet since 2021-09-29


See 3612 reviews

3.6 stars
3.8 stars
3.4 stars
3.6 stars
  • Satisfaction
    3.6 stars
  • Customer Service
    3.8 stars
  • Speed
    3.4 stars
  • Reliability
    3.6 stars
£21.99 first 18 months

£264 first year cost

Go to site
  • Satisfaction
    3.6 stars
  • Customer Service
    3.8 stars
  • Speed
    3.4 stars
  • Reliability
    3.6 stars

Based on 1600
customer ratings for
Plusnet
since 2021-09-29


See 3612 reviews

£21.99 first 18 months

£264 first year cost

Go to site
2
BT

BT

Based on 2478
customer ratings for BT since 2021-09-29


See 3324 reviews

3.2 stars
3.3 stars
3.1 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.3 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars
£24.99 first 24 months

£330 first year cost

£29.99 upfront cost

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  • Satisfaction
    3.2 stars
  • Customer Service
    3.3 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars

Based on 2478
customer ratings for
BT
since 2021-09-29


See 3324 reviews

£24.99 first 24 months

£330 first year cost

£29.99 upfront cost

Go to site
3
EE

EE

Based on 464
customer ratings for EE since 2021-09-29


See 1569 reviews

3.4 stars
3.7 stars
3 stars
3.1 stars
  • Satisfaction
    3.4 stars
  • Customer Service
    3.7 stars
  • Speed
    3 stars
  • Reliability
    3.1 stars
£26.00 first 24 months

£312 first year cost

Go to site
  • Satisfaction
    3.4 stars
  • Customer Service
    3.7 stars
  • Speed
    3 stars
  • Reliability
    3.1 stars

Based on 464
customer ratings for
EE
since 2021-09-29


See 1569 reviews

£26.00 first 24 months

£312 first year cost

Go to site
4
Virgin Media

Virgin Media

Based on 2411
customer ratings for Virgin Media since 2021-09-29


See 4290 reviews

3 stars
2.8 stars
3.2 stars
3.1 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3.1 stars
£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3.1 stars

Based on 2411
customer ratings for
Virgin Media
since 2021-09-29


See 4290 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
5
Sky

Sky

Based on 1827
customer ratings for Sky since 2021-09-29


See 2082 reviews

3.1 stars
3.2 stars
2.8 stars
3 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars
£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars

Based on 1827
customer ratings for
Sky
since 2021-09-29


See 2082 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
6
TalkTalk: For Everyone

TalkTalk

Based on 1691
customer ratings for TalkTalk since 2021-09-29


See 6654 reviews

2.6 stars
2.6 stars
2.5 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.5 stars
  • Reliability
    2.6 stars
£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.5 stars
  • Reliability
    2.6 stars

Based on 1691
customer ratings for
TalkTalk
since 2021-09-29


See 6654 reviews

£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
7
Vodafone

Vodafone

Based on 602
customer ratings for Vodafone since 2021-09-29


See 1243 reviews

2.6 stars
2.6 stars
2.6 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.6 stars
  • Reliability
    2.6 stars
£20.00 first 24 months

£240 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.6 stars
  • Reliability
    2.6 stars

Based on 602
customer ratings for
Vodafone
since 2021-09-29


See 1243 reviews

£20.00 first 24 months

£240 first year cost

No upfront cost online

Go to site
8
NOW Broadband

NOW Broadband

Based on 306
customer ratings for NOW Broadband since 2021-09-29


See 449 reviews

2.5 stars
2.8 stars
2.6 stars
2.5 stars
  • Satisfaction
    2.5 stars
  • Customer Service
    2.8 stars
  • Speed
    2.6 stars
  • Reliability
    2.5 stars
£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
  • Satisfaction
    2.5 stars
  • Customer Service
    2.8 stars
  • Speed
    2.6 stars
  • Reliability
    2.5 stars

Based on 306
customer ratings for
NOW Broadband
since 2021-09-29


See 449 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
9
Shell Energy Broadband

Shell Energy

Based on 639
customer ratings for Shell Energy since 2021-09-30


See 976 reviews

1.6 stars
1.5 stars
2 stars
1.9 stars
  • Satisfaction
    1.6 stars
  • Customer Service
    1.5 stars
  • Speed
    2 stars
  • Reliability
    1.9 stars
Free first 3 months

£176 first year cost

£4.95 upfront cost

Go to site
  • Satisfaction
    1.6 stars
  • Customer Service
    1.5 stars
  • Speed
    2 stars
  • Reliability
    1.9 stars

Based on 639
customer ratings for
Shell Energy
since 2021-09-30


See 976 reviews

Free first 3 months

£176 first year cost

£4.95 upfront cost

Go to site
10
italk

italk

Based on 100
customer ratings for italk since 2020-02-22


See 88 reviews

1.8 stars
1.9 stars
1.6 stars
1.7 stars
  • Satisfaction
    1.8 stars
  • Customer Service
    1.9 stars
  • Speed
    1.6 stars
  • Reliability
    1.7 stars
£21.99 per month

£277 first year cost

£12.95 upfront cost

Go to site
  • Satisfaction
    1.8 stars
  • Customer Service
    1.9 stars
  • Speed
    1.6 stars
  • Reliability
    1.7 stars

Based on 100
customer ratings for
italk
since 2020-02-22


See 88 reviews

£21.99 per month

£277 first year cost

£12.95 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.