Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Cheapest Broadband    
1
Plusnet

Plusnet

Based on 1827
customer ratings for Plusnet since 2021-08-07


See 3580 reviews

3.6 stars
3.8 stars
3.3 stars
3.5 stars
  • Satisfaction
    3.6 stars
  • Customer Service
    3.8 stars
  • Speed
    3.3 stars
  • Reliability
    3.5 stars
£22.99 first 18 months

£276 first year cost

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  • Satisfaction
    3.6 stars
  • Customer Service
    3.8 stars
  • Speed
    3.3 stars
  • Reliability
    3.5 stars

Based on 1827
customer ratings for
Plusnet
since 2021-08-07


See 3580 reviews

£22.99 first 18 months

£276 first year cost

Go to site
2
EE

EE

Based on 517
customer ratings for EE since 2021-08-07


See 1562 reviews

3.4 stars
3.6 stars
2.9 stars
3.1 stars
  • Satisfaction
    3.4 stars
  • Customer Service
    3.6 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars
£24.00 first 24 months

£298 first year cost

£10.00 upfront cost

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  • Satisfaction
    3.4 stars
  • Customer Service
    3.6 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars

Based on 517
customer ratings for
EE
since 2021-08-07


See 1562 reviews

£24.00 first 24 months

£298 first year cost

£10.00 upfront cost

Go to site
3
BT

BT

Based on 2874
customer ratings for BT since 2021-08-07


See 3298 reviews

3.2 stars
3.2 stars
3 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars
£25.99 first 24 months

£342 first year cost

£29.99 upfront cost

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  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars

Based on 2874
customer ratings for
BT
since 2021-08-07


See 3298 reviews

£25.99 first 24 months

£342 first year cost

£29.99 upfront cost

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4
Sky

Sky

Based on 2216
customer ratings for Sky since 2021-08-07


See 2061 reviews

3.1 stars
3.2 stars
2.7 stars
2.9 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.7 stars
  • Reliability
    2.9 stars
£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.7 stars
  • Reliability
    2.9 stars

Based on 2216
customer ratings for
Sky
since 2021-08-07


See 2061 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
5
Virgin Media

Virgin Media

Based on 2718
customer ratings for Virgin Media since 2021-08-07


See 4224 reviews

3 stars
2.8 stars
3.2 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
£24.00 first 18 months

£323 first year cost

£35.00 upfront cost

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  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 2718
customer ratings for
Virgin Media
since 2021-08-07


See 4224 reviews

£24.00 first 18 months

£323 first year cost

£35.00 upfront cost

Go to site
6
TalkTalk: For Everyone

TalkTalk

Based on 1855
customer ratings for TalkTalk since 2021-08-07


See 6585 reviews

2.7 stars
2.7 stars
2.6 stars
2.7 stars
  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars
£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars

Based on 1855
customer ratings for
TalkTalk
since 2021-08-07


See 6585 reviews

£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
7
Vodafone

Vodafone

Based on 652
customer ratings for Vodafone since 2021-08-07


See 1208 reviews

2.7 stars
2.7 stars
2.7 stars
2.7 stars
  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars
£22.00 per month

£264 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars

Based on 652
customer ratings for
Vodafone
since 2021-08-07


See 1208 reviews

£22.00 per month

£264 first year cost

No upfront cost online

Go to site
8
NOW Broadband

NOW Broadband

Based on 344
customer ratings for NOW Broadband since 2021-08-07


See 414 reviews

2.5 stars
2.7 stars
2.5 stars
2.5 stars
  • Satisfaction
    2.5 stars
  • Customer Service
    2.7 stars
  • Speed
    2.5 stars
  • Reliability
    2.5 stars
£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

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  • Satisfaction
    2.5 stars
  • Customer Service
    2.7 stars
  • Speed
    2.5 stars
  • Reliability
    2.5 stars

Based on 344
customer ratings for
NOW Broadband
since 2021-08-07


See 414 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
9
John Lewis Broadband

John Lewis Broadband

Based on 100
customer ratings for John Lewis Broadband since 2021-08-06


See 794 reviews

2.3 stars
2.7 stars
2.2 stars
2.3 stars
  • Satisfaction
    2.3 stars
  • Customer Service
    2.7 stars
  • Speed
    2.2 stars
  • Reliability
    2.3 stars
£25.00 first 12 months

£300 first year cost

Go to site
  • Satisfaction
    2.3 stars
  • Customer Service
    2.7 stars
  • Speed
    2.2 stars
  • Reliability
    2.3 stars

Based on 100
customer ratings for
John Lewis Broadband
since 2021-08-06


See 794 reviews

£25.00 first 12 months

£300 first year cost

Go to site
10
italk

italk

Based on 100
customer ratings for italk since 2020-01-30


See 81 reviews

1.9 stars
1.9 stars
1.7 stars
1.7 stars
  • Satisfaction
    1.9 stars
  • Customer Service
    1.9 stars
  • Speed
    1.7 stars
  • Reliability
    1.7 stars
£21.99 per month

£277 first year cost

£12.95 upfront cost

Go to site
  • Satisfaction
    1.9 stars
  • Customer Service
    1.9 stars
  • Speed
    1.7 stars
  • Reliability
    1.7 stars

Based on 100
customer ratings for
italk
since 2020-01-30


See 81 reviews

£21.99 per month

£277 first year cost

£12.95 upfront cost

Go to site
11
Shell Energy Broadband

Shell Energy

Based on 604
customer ratings for Shell Energy since 2021-08-10


See 886 reviews

1.6 stars
1.6 stars
2 stars
1.9 stars
  • Satisfaction
    1.6 stars
  • Customer Service
    1.6 stars
  • Speed
    2 stars
  • Reliability
    1.9 stars
£17.99 first 18 months

£216 first year cost

Go to site
  • Satisfaction
    1.6 stars
  • Customer Service
    1.6 stars
  • Speed
    2 stars
  • Reliability
    1.9 stars

Based on 604
customer ratings for
Shell Energy
since 2021-08-10


See 886 reviews

£17.99 first 18 months

£216 first year cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.