Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Satisfaction  (Sorted)  
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Reliability    
Cheapest Broadband    
1
Plusnet

Plusnet

Based on 847
customer ratings for Plusnet since 2023-04-20


See 3751 reviews

4.2 stars
4.4 stars
4.1 stars
4.2 stars
  • Satisfaction
    4.2 stars
  • Customer Service
    4.4 stars
  • Speed
    4.1 stars
  • Reliability
    4.2 stars
£26.99 first 18 months

£324 first year cost

Go to site
  • Satisfaction
    4.2 stars
  • Customer Service
    4.4 stars
  • Speed
    4.1 stars
  • Reliability
    4.2 stars

Based on 847
customer ratings for
Plusnet
since 2023-04-20


See 3751 reviews

£26.99 first 18 months

£324 first year cost

Go to site
2
BT

BT

Based on 1346
customer ratings for BT since 2023-04-20


See 3590 reviews

3.1 stars
3.1 stars
3 stars
3.1 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    3 stars
  • Reliability
    3.1 stars
£28.99 first 24 months

£360 first year cost

£11.99 upfront cost

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    3 stars
  • Reliability
    3.1 stars

Based on 1346
customer ratings for
BT
since 2023-04-20


See 3590 reviews

£28.99 first 24 months

£360 first year cost

£11.99 upfront cost

Go to site
3
Sky

Sky

Based on 931
customer ratings for Sky since 2023-04-20


See 2278 reviews

3 stars
3.1 stars
2.8 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    3.1 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars
£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    3.1 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars

Based on 931
customer ratings for
Sky
since 2023-04-20


See 2278 reviews

£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
4
Virgin Media

Virgin Media

Based on 998
customer ratings for Virgin Media since 2023-04-20


See 4684 reviews

3 stars
2.8 stars
3.2 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 998
customer ratings for
Virgin Media
since 2023-04-20


See 4684 reviews

£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
5
TalkTalk: For Everyone

TalkTalk

Based on 671
customer ratings for TalkTalk since 2023-04-20


See 7010 reviews

2.9 stars
2.8 stars
2.9 stars
2.9 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    2.8 stars
  • Speed
    2.9 stars
  • Reliability
    2.9 stars
£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    2.8 stars
  • Speed
    2.9 stars
  • Reliability
    2.9 stars

Based on 671
customer ratings for
TalkTalk
since 2023-04-20


See 7010 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
6
Vodafone

Vodafone

Based on 438
customer ratings for Vodafone since 2023-04-22


See 1510 reviews

2.6 stars
2.5 stars
2.7 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.5 stars
  • Speed
    2.7 stars
  • Reliability
    2.6 stars
£25.00 first 24 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.5 stars
  • Speed
    2.7 stars
  • Reliability
    2.6 stars

Based on 438
customer ratings for
Vodafone
since 2023-04-22


See 1510 reviews

£25.00 first 24 months

£300 first year cost

No upfront cost online

Go to site
7
Gigaclear

Gigaclear

Based on 138
customer ratings for Gigaclear since 2023-04-22


See 192 reviews

2.1 stars
2.1 stars
2.7 stars
2.3 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2.1 stars
  • Speed
    2.7 stars
  • Reliability
    2.3 stars
£15.00 first 24 months

£180 first year cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2.1 stars
  • Speed
    2.7 stars
  • Reliability
    2.3 stars

Based on 138
customer ratings for
Gigaclear
since 2023-04-22


See 192 reviews

£15.00 first 24 months

£180 first year cost

Go to site
8
Hyperoptic

Hyperoptic

Based on 100
customer ratings for Hyperoptic since 2022-08-22


See 313 reviews

2 stars
2 stars
2.4 stars
2.2 stars
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2.4 stars
  • Reliability
    2.2 stars
Free first 3 months

£307 first year cost

£19.00 upfront cost

Go to site
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2.4 stars
  • Reliability
    2.2 stars

Based on 100
customer ratings for
Hyperoptic
since 2022-08-22


See 313 reviews

Free first 3 months

£307 first year cost

£19.00 upfront cost

Go to site
9
NOW Broadband

NOW Broadband

Based on 270
customer ratings for NOW Broadband since 2023-04-20


See 699 reviews

1.9 stars
2 stars
2.1 stars
2.1 stars
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars
£20.00 first 12 months

£250 first year cost

£10.00 upfront cost

Go to site
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars

Based on 270
customer ratings for
NOW Broadband
since 2023-04-20


See 699 reviews

£20.00 first 12 months

£250 first year cost

£10.00 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.