Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

Click the column headings to sort the table.

Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Plusnet Based on 1600 customer ratings for Plusnet since 2021-09-29 See 3612 reviews	3.6 stars	3.8 stars	3.4 stars	3.6 stars	Satisfaction 3.6 stars Customer Service 3.8 stars Speed 3.4 stars Reliability 3.6 stars	£21.99 first 18 months £264 first year cost Go to site
Plusnet Satisfaction 3.6 stars Customer Service 3.8 stars Speed 3.4 stars Reliability 3.6 stars Based on 1600 customer ratings for Plusnet since 2021-09-29 See 3612 reviews £21.99 first 18 months £264 first year cost Go to site
2	Virgin Media Based on 2411 customer ratings for Virgin Media since 2021-09-29 See 4290 reviews	3 stars	2.8 stars	3.2 stars	3.1 stars	Satisfaction 3 stars Customer Service 2.8 stars Speed 3.2 stars Reliability 3.1 stars	£26.00 first 18 months £312 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 3 stars Customer Service 2.8 stars Speed 3.2 stars Reliability 3.1 stars Based on 2411 customer ratings for Virgin Media since 2021-09-29 See 4290 reviews £26.00 first 18 months £312 first year cost No upfront cost online Go to site
3	BT Based on 2478 customer ratings for BT since 2021-09-29 See 3324 reviews	3.2 stars	3.3 stars	3.1 stars	3.2 stars	Satisfaction 3.2 stars Customer Service 3.3 stars Speed 3.1 stars Reliability 3.2 stars	£24.99 first 24 months £330 first year cost £29.99 upfront cost Go to site
BT Satisfaction 3.2 stars Customer Service 3.3 stars Speed 3.1 stars Reliability 3.2 stars Based on 2478 customer ratings for BT since 2021-09-29 See 3324 reviews £24.99 first 24 months £330 first year cost £29.99 upfront cost Go to site
4	EE Based on 464 customer ratings for EE since 2021-09-29 See 1569 reviews	3.4 stars	3.7 stars	3 stars	3.1 stars	Satisfaction 3.4 stars Customer Service 3.7 stars Speed 3 stars Reliability 3.1 stars	£26.00 first 24 months £312 first year cost Go to site
EE Satisfaction 3.4 stars Customer Service 3.7 stars Speed 3 stars Reliability 3.1 stars Based on 464 customer ratings for EE since 2021-09-29 See 1569 reviews £26.00 first 24 months £312 first year cost Go to site
5	Sky Based on 1827 customer ratings for Sky since 2021-09-29 See 2082 reviews	3.1 stars	3.2 stars	2.8 stars	3 stars	Satisfaction 3.1 stars Customer Service 3.2 stars Speed 2.8 stars Reliability 3 stars	£26.00 first 18 months £312 first year cost No upfront cost online Go to site
Sky Satisfaction 3.1 stars Customer Service 3.2 stars Speed 2.8 stars Reliability 3 stars Based on 1827 customer ratings for Sky since 2021-09-29 See 2082 reviews £26.00 first 18 months £312 first year cost No upfront cost online Go to site
6	Vodafone Based on 602 customer ratings for Vodafone since 2021-09-29 See 1243 reviews	2.6 stars	2.6 stars	2.6 stars	2.6 stars	Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.6 stars Reliability 2.6 stars	£20.00 first 24 months £240 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.6 stars Reliability 2.6 stars Based on 602 customer ratings for Vodafone since 2021-09-29 See 1243 reviews £20.00 first 24 months £240 first year cost No upfront cost online Go to site
7	NOW Broadband Based on 306 customer ratings for NOW Broadband since 2021-09-29 See 449 reviews	2.5 stars	2.8 stars	2.6 stars	2.5 stars	Satisfaction 2.5 stars Customer Service 2.8 stars Speed 2.6 stars Reliability 2.5 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 2.5 stars Customer Service 2.8 stars Speed 2.6 stars Reliability 2.5 stars Based on 306 customer ratings for NOW Broadband since 2021-09-29 See 449 reviews £18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
8	TalkTalk Based on 1691 customer ratings for TalkTalk since 2021-09-29 See 6654 reviews	2.6 stars	2.6 stars	2.5 stars	2.6 stars	Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.5 stars Reliability 2.6 stars	£25.00 first 18 months £300 first year cost No upfront cost online Go to site
TalkTalk Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.5 stars Reliability 2.6 stars Based on 1691 customer ratings for TalkTalk since 2021-09-29 See 6654 reviews £25.00 first 18 months £300 first year cost No upfront cost online Go to site
9	Shell Energy Based on 639 customer ratings for Shell Energy since 2021-09-30 See 976 reviews	1.6 stars	1.5 stars	2 stars	1.9 stars	Satisfaction 1.6 stars Customer Service 1.5 stars Speed 2 stars Reliability 1.9 stars	Free first 3 months £176 first year cost £4.95 upfront cost Go to site
Shell Energy Satisfaction 1.6 stars Customer Service 1.5 stars Speed 2 stars Reliability 1.9 stars Based on 639 customer ratings for Shell Energy since 2021-09-30 See 976 reviews Free first 3 months £176 first year cost £4.95 upfront cost Go to site
10	italk Based on 100 customer ratings for italk since 2020-02-22 See 88 reviews	1.8 stars	1.9 stars	1.6 stars	1.7 stars	Satisfaction 1.8 stars Customer Service 1.9 stars Speed 1.6 stars Reliability 1.7 stars	£21.99 per month £277 first year cost £12.95 upfront cost Go to site
italk Satisfaction 1.8 stars Customer Service 1.9 stars Speed 1.6 stars Reliability 1.7 stars Based on 100 customer ratings for italk since 2020-02-22 See 88 reviews £21.99 per month £277 first year cost £12.95 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews