Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

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Cheapest Broadband    
1
Plusnet

Plusnet

 Based on 2157
customer ratings for Plusnet since 2021-05-16

 See 3556 reviews

3.4 stars
3.7 stars
3.2 stars
3.3 stars
  • Satisfaction
    3.4 stars
  • Customer Service
    3.7 stars
  • Speed
    3.2 stars
  • Reliability
    3.3 stars
 £18.99 first 12 months

£228 first year cost

Go to site
  • Satisfaction
    3.4 stars
  • Customer Service
    3.7 stars
  • Speed
    3.2 stars
  • Reliability
    3.3 stars

Based on 2157
customer ratings for
Plusnet
since 2021-05-16

 See 3556 reviews

£18.99 first 12 months

£228 first year cost

Go to site
2
Virgin Media

Virgin Media

 Based on 3268
customer ratings for Virgin Media since 2021-05-16

 See 4163 reviews

3 stars
2.8 stars
3.2 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
 £24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 3268
customer ratings for
Virgin Media
since 2021-05-16

 See 4163 reviews

£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
3
BT

BT

 Based on 3491
customer ratings for BT since 2021-05-16

 See 3276 reviews

3.2 stars
3.2 stars
2.9 stars
3.1 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars
 £26.99 first 24 months

£324 first year cost

Go to site
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars

Based on 3491
customer ratings for
BT
since 2021-05-16

 See 3276 reviews

£26.99 first 24 months

£324 first year cost

Go to site
4
EE

EE

 Based on 640
customer ratings for EE since 2021-05-16

 See 1556 reviews

3.3 stars
3.6 stars
2.9 stars
3.1 stars
  • Satisfaction
    3.3 stars
  • Customer Service
    3.6 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars
 £20.00 first 24 months

£250 first year cost

£10.00 upfront cost

Go to site
  • Satisfaction
    3.3 stars
  • Customer Service
    3.6 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars

Based on 640
customer ratings for
EE
since 2021-05-16

 See 1556 reviews

£20.00 first 24 months

£250 first year cost

£10.00 upfront cost

Go to site
5
Vodafone

Vodafone

 Based on 713
customer ratings for Vodafone since 2021-05-16

 See 1185 reviews

2.7 stars
2.8 stars
2.7 stars
2.7 stars
  • Satisfaction
    2.7 stars
  • Customer Service
    2.8 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars
 £22.00 per month

£264 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.7 stars
  • Customer Service
    2.8 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars

Based on 713
customer ratings for
Vodafone
since 2021-05-16

 See 1185 reviews

£22.00 per month

£264 first year cost

No upfront cost online

Go to site
6
Sky

Sky

 Based on 2875
customer ratings for Sky since 2021-05-16

 See 2048 reviews

3 stars
3.2 stars
2.7 stars
2.8 stars
  • Satisfaction
    3 stars
  • Customer Service
    3.2 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
 £26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    3.2 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 2875
customer ratings for
Sky
since 2021-05-16

 See 2048 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
7
TalkTalk: For Everyone

TalkTalk

 Based on 2191
customer ratings for TalkTalk since 2021-05-16

 See 6513 reviews

2.8 stars
2.7 stars
2.6 stars
2.7 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.7 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars
 £23.50 first 18 months

£282 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    2.7 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars

Based on 2191
customer ratings for
TalkTalk
since 2021-05-16

 See 6513 reviews

£23.50 first 18 months

£282 first year cost

No upfront cost online

Go to site
8
NOW Broadband

NOW Broadband

 Based on 363
customer ratings for NOW Broadband since 2021-05-16

 See 386 reviews

2.6 stars
2.8 stars
2.5 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.8 stars
  • Speed
    2.5 stars
  • Reliability
    2.6 stars
 £18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.8 stars
  • Speed
    2.5 stars
  • Reliability
    2.6 stars

Based on 363
customer ratings for
NOW Broadband
since 2021-05-16

 See 386 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
9
John Lewis Broadband

John Lewis Broadband

 Based on 115
customer ratings for John Lewis Broadband since 2021-05-16

 See 786 reviews

2.4 stars
2.7 stars
2.2 stars
2.4 stars
  • Satisfaction
    2.4 stars
  • Customer Service
    2.7 stars
  • Speed
    2.2 stars
  • Reliability
    2.4 stars
 £24.00 first 12 months

£288 first year cost

Go to site
  • Satisfaction
    2.4 stars
  • Customer Service
    2.7 stars
  • Speed
    2.2 stars
  • Reliability
    2.4 stars

Based on 115
customer ratings for
John Lewis Broadband
since 2021-05-16

 See 786 reviews

£24.00 first 12 months

£288 first year cost

Go to site
10
Shell Energy Broadband

Shell Energy

 Based on 546
customer ratings for Shell Energy since 2021-05-17

 See 789 reviews

1.7 stars
1.7 stars
2 stars
2 stars
  • Satisfaction
    1.7 stars
  • Customer Service
    1.7 stars
  • Speed
    2 stars
  • Reliability
    2 stars
 £17.99 first 18 months

£216 first year cost

Go to site
  • Satisfaction
    1.7 stars
  • Customer Service
    1.7 stars
  • Speed
    2 stars
  • Reliability
    2 stars

Based on 546
customer ratings for
Shell Energy
since 2021-05-17

 See 789 reviews

£17.99 first 18 months

£216 first year cost

Go to site
11
italk

italk

 Based on 100
customer ratings for italk since 2020-01-16

 See 76 reviews

1.9 stars
2 stars
1.7 stars
1.8 stars
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    1.7 stars
  • Reliability
    1.8 stars
 £21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    1.7 stars
  • Reliability
    1.8 stars

Based on 100
customer ratings for
italk
since 2020-01-16

 See 76 reviews

£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

Review your Broadband Provider