Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Sort:	Provider	Satisfaction	Customer Service	Speed	Reliability	Cheapest Broadband
1	Zen Based on 321 customer ratings since 2020-05-17 See 142 reviews	4.2 stars	4.4 stars	3.8 stars	4.1 stars	£29.99 per month £380 first year cost £19.99 upfront cost Go to site
2	Community Fibre Based on 84 customer ratings since 2016-02-09 See 3 reviews	4 stars	4.3 stars	4 stars	3.9 stars	£20.00 per month £240 first year cost Go to site
3	TrueSpeed Based on 77 customer ratings since 2016-06-17 See 2 reviews	3.8 stars	4 stars	3.9 stars	3.9 stars	£29.99 per month £360 first year cost Go to site
4	Hyperoptic Based on 123 customer ratings since 2020-05-18 See 199 reviews	3.5 stars	3.7 stars	3.7 stars	3.4 stars	£17.99 first 12 months £226 first year cost £9.99 upfront cost Go to site
5	EE Based on 1723 customer ratings since 2020-05-17 See 1521 reviews	3.2 stars	3.5 stars	2.8 stars	2.9 stars	£23.50 first 18 months £292 first year cost £10.00 upfront cost Go to site
6	Plusnet Based on 4654 customer ratings since 2020-05-17 See 3346 reviews	3.2 stars	3.5 stars	2.9 stars	3.1 stars	£18.99 first 18 months £228 first year cost Go to site
7	Gigaclear Based on 100 customer ratings since 2020-05-14 See 37 reviews	3.6 stars	3.4 stars	3.7 stars	3.5 stars	£24.00 first 18 months £288 first year cost Go to site
8	KCOM Based on 100 customer ratings since 2020-01-07 See 95 reviews	3.1 stars	3.4 stars	3.1 stars	3.1 stars	£33.00 first 12 months £396 first year cost Go to site
9	NOW Broadband Based on 730 customer ratings since 2020-05-17 See 286 reviews	2.9 stars	3.1 stars	2.6 stars	2.8 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
10	Sky Based on 8296 customer ratings since 2020-05-17 See 1890 reviews	2.9 stars	3.1 stars	2.6 stars	2.7 stars	£25.00 first 18 months £310 first year cost £9.95 upfront cost Go to site
11	BT Based on 9235 customer ratings since 2020-05-17 See 3098 reviews	3 stars	3.1 stars	2.8 stars	3 stars	£27.99 first 24 months £356 first year cost £19.99 upfront cost Go to site
12	Direct Save Based on 100 customer ratings since 2019-12-17 See 434 reviews	2.7 stars	3 stars	2.6 stars	3 stars	£29.95 per month £409 first year cost £49.90 upfront cost Go to site
13	SSE Based on 386 customer ratings since 2020-05-19 See 438 reviews	2.7 stars	2.9 stars	2.5 stars	2.7 stars	£23.00 first 18 months £276 first year cost Go to site
14	Vodafone Based on 1744 customer ratings since 2020-05-17 See 1030 reviews	2.8 stars	2.8 stars	2.7 stars	2.7 stars	£22.00 per month £264 first year cost No upfront cost online Go to site
15	Virgin Media Based on 7371 customer ratings since 2020-05-17 See 3782 reviews	3 stars	2.8 stars	3.1 stars	2.9 stars	£24.00 first 18 months £288 first year cost No upfront cost online Go to site
16	John Lewis Broadband Based on 328 customer ratings since 2020-05-19 See 741 reviews	2.5 stars	2.8 stars	2.2 stars	2.4 stars	£19.00 first 12 months £228 first year cost Go to site
17	TalkTalk Based on 5015 customer ratings since 2020-05-17 See 6117 reviews	2.8 stars	2.7 stars	2.6 stars	2.8 stars	£22.00 per month £264 first year cost No upfront cost online Go to site
18	Shell Energy Based on 428 customer ratings since 2020-05-17 See 427 reviews	2.2 stars	2.4 stars	2.1 stars	2.2 stars	£20.99 first 18 months £252 first year cost Go to site
19	italk Based on 100 customer ratings since 2019-02-06 See 41 reviews	2.1 stars	2.3 stars	2 stars	1.9 stars	£19.99 per month £250 first year cost £9.95 upfront cost Go to site
20	Onestream Based on 127 customer ratings since 2020-05-19 See 102 reviews	1.9 stars	1.9 stars	2.2 stars	2.2 stars	£19.95 per month £239 first year cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

Review your Broadband Provider