Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

Click the column headings to sort the table.

Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Plusnet Based on 1346 customer ratings for Plusnet since 2022-01-31 See 3663 reviews	3.7 stars	3.9 stars	3.6 stars	3.7 stars	Satisfaction 3.7 stars Customer Service 3.9 stars Speed 3.6 stars Reliability 3.7 stars	£21.99 first 18 months £264 first year cost Go to site
Plusnet Satisfaction 3.7 stars Customer Service 3.9 stars Speed 3.6 stars Reliability 3.7 stars Based on 1346 customer ratings for Plusnet since 2022-01-31 See 3663 reviews £21.99 first 18 months £264 first year cost Go to site
2	EE Based on 332 customer ratings for EE since 2022-01-31 See 1575 reviews	3.3 stars	3.7 stars	2.9 stars	3.1 stars	Satisfaction 3.3 stars Customer Service 3.7 stars Speed 2.9 stars Reliability 3.1 stars	£24.00 first 24 months £298 first year cost £10.00 upfront cost Go to site
EE Satisfaction 3.3 stars Customer Service 3.7 stars Speed 2.9 stars Reliability 3.1 stars Based on 332 customer ratings for EE since 2022-01-31 See 1575 reviews £24.00 first 24 months £298 first year cost £10.00 upfront cost Go to site
3	BT Based on 1943 customer ratings for BT since 2022-01-31 See 3388 reviews	3.2 stars	3.3 stars	3 stars	3.2 stars	Satisfaction 3.2 stars Customer Service 3.3 stars Speed 3 stars Reliability 3.2 stars	£14.49 first 6 months £261 first year cost Go to site
BT Satisfaction 3.2 stars Customer Service 3.3 stars Speed 3 stars Reliability 3.2 stars Based on 1943 customer ratings for BT since 2022-01-31 See 3388 reviews £14.49 first 6 months £261 first year cost Go to site
4	Sky Based on 1389 customer ratings for Sky since 2022-01-31 See 2113 reviews	3.1 stars	3.2 stars	2.8 stars	3 stars	Satisfaction 3.1 stars Customer Service 3.2 stars Speed 2.8 stars Reliability 3 stars	£25.00 first 18 months £300 first year cost No upfront cost online Go to site
Sky Satisfaction 3.1 stars Customer Service 3.2 stars Speed 2.8 stars Reliability 3 stars Based on 1389 customer ratings for Sky since 2022-01-31 See 2113 reviews £25.00 first 18 months £300 first year cost No upfront cost online Go to site
5	Virgin Media Based on 1926 customer ratings for Virgin Media since 2022-01-31 See 4409 reviews	2.9 stars	2.7 stars	3.2 stars	3 stars	Satisfaction 2.9 stars Customer Service 2.7 stars Speed 3.2 stars Reliability 3 stars	£25.00 first 18 months £300 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 2.9 stars Customer Service 2.7 stars Speed 3.2 stars Reliability 3 stars Based on 1926 customer ratings for Virgin Media since 2022-01-31 See 4409 reviews £25.00 first 18 months £300 first year cost No upfront cost online Go to site
6	TalkTalk Based on 1449 customer ratings for TalkTalk since 2022-01-31 See 6764 reviews	2.6 stars	2.6 stars	2.5 stars	2.6 stars	Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.5 stars Reliability 2.6 stars	£24.95 first 18 months £309 first year cost £9.95 upfront cost Go to site
TalkTalk Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.5 stars Reliability 2.6 stars Based on 1449 customer ratings for TalkTalk since 2022-01-31 See 6764 reviews £24.95 first 18 months £309 first year cost £9.95 upfront cost Go to site
7	Vodafone Based on 534 customer ratings for Vodafone since 2022-01-31 See 1290 reviews	2.5 stars	2.5 stars	2.6 stars	2.5 stars	Satisfaction 2.5 stars Customer Service 2.5 stars Speed 2.6 stars Reliability 2.5 stars	£22.00 per month £264 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.5 stars Customer Service 2.5 stars Speed 2.6 stars Reliability 2.5 stars Based on 534 customer ratings for Vodafone since 2022-01-31 See 1290 reviews £22.00 per month £264 first year cost No upfront cost online Go to site
8	NOW Broadband Based on 303 customer ratings for NOW Broadband since 2022-02-01 See 485 reviews	2.3 stars	2.5 stars	2.4 stars	2.3 stars	Satisfaction 2.3 stars Customer Service 2.5 stars Speed 2.4 stars Reliability 2.3 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 2.3 stars Customer Service 2.5 stars Speed 2.4 stars Reliability 2.3 stars Based on 303 customer ratings for NOW Broadband since 2022-02-01 See 485 reviews £18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
9	italk Based on 100 customer ratings for italk since 2020-03-12 See 92 reviews	1.8 stars	1.8 stars	1.6 stars	1.6 stars	Satisfaction 1.8 stars Customer Service 1.8 stars Speed 1.6 stars Reliability 1.6 stars	£21.99 per month £277 first year cost £12.95 upfront cost Go to site
italk Satisfaction 1.8 stars Customer Service 1.8 stars Speed 1.6 stars Reliability 1.6 stars Based on 100 customer ratings for italk since 2020-03-12 See 92 reviews £21.99 per month £277 first year cost £12.95 upfront cost Go to site
10	Shell Energy Based on 701 customer ratings for Shell Energy since 2022-01-31 See 1156 reviews	1.5 stars	1.5 stars	1.9 stars	1.9 stars	Satisfaction 1.5 stars Customer Service 1.5 stars Speed 1.9 stars Reliability 1.9 stars	£18.99 first 18 months £233 first year cost £5.57 upfront cost Go to site
Shell Energy Satisfaction 1.5 stars Customer Service 1.5 stars Speed 1.9 stars Reliability 1.9 stars Based on 701 customer ratings for Shell Energy since 2022-01-31 See 1156 reviews £18.99 first 18 months £233 first year cost £5.57 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews