Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Reliability    
Cheapest Broadband    
1
Plusnet

Plusnet

Based on 1029
customer ratings for Plusnet since 2022-09-21


See 3727 reviews

3.9 stars
4.1 stars
3.9 stars
4 stars
  • Satisfaction
    3.9 stars
  • Customer Service
    4.1 stars
  • Speed
    3.9 stars
  • Reliability
    4 stars
£26.99 first 24 months

£324 first year cost

Go to site
  • Satisfaction
    3.9 stars
  • Customer Service
    4.1 stars
  • Speed
    3.9 stars
  • Reliability
    4 stars

Based on 1029
customer ratings for
Plusnet
since 2022-09-21


See 3727 reviews

£26.99 first 24 months

£324 first year cost

Go to site
2
BT

BT

Based on 1588
customer ratings for BT since 2022-09-21


See 3505 reviews

3.2 stars
3.2 stars
3 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars
£31.99 first 24 months

£394 first year cost

£9.99 upfront cost

Go to site
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars

Based on 1588
customer ratings for
BT
since 2022-09-21


See 3505 reviews

£31.99 first 24 months

£394 first year cost

£9.99 upfront cost

Go to site
3
Sky

Sky

Based on 1162
customer ratings for Sky since 2022-09-22


See 2194 reviews

3.1 stars
3.2 stars
2.9 stars
3 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.9 stars
  • Reliability
    3 stars
£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.9 stars
  • Reliability
    3 stars

Based on 1162
customer ratings for
Sky
since 2022-09-22


See 2194 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
4
Virgin Media

Virgin Media

Based on 1522
customer ratings for Virgin Media since 2022-09-21


See 4587 reviews

2.9 stars
2.7 stars
3.2 stars
3 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    2.7 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    2.7 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 1522
customer ratings for
Virgin Media
since 2022-09-21


See 4587 reviews

£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
5
TalkTalk: For Everyone

TalkTalk

Based on 999
customer ratings for TalkTalk since 2022-09-21


See 6935 reviews

2.7 stars
2.7 stars
2.7 stars
2.8 stars
  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 999
customer ratings for
TalkTalk
since 2022-09-21


See 6935 reviews

£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
6
Vodafone

Vodafone

Based on 457
customer ratings for Vodafone since 2022-09-21


See 1398 reviews

2.6 stars
2.6 stars
2.7 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.7 stars
  • Reliability
    2.6 stars
£24.00 first 24 months

£288 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.7 stars
  • Reliability
    2.6 stars

Based on 457
customer ratings for
Vodafone
since 2022-09-21


See 1398 reviews

£24.00 first 24 months

£288 first year cost

No upfront cost online

Go to site
7
NOW Broadband

NOW Broadband

Based on 299
customer ratings for NOW Broadband since 2022-09-21


See 587 reviews

2.2 stars
2.4 stars
2.3 stars
2.3 stars
  • Satisfaction
    2.2 stars
  • Customer Service
    2.4 stars
  • Speed
    2.3 stars
  • Reliability
    2.3 stars
£20.00 first 12 months

£245 first year cost

£5.00 upfront cost

Go to site
  • Satisfaction
    2.2 stars
  • Customer Service
    2.4 stars
  • Speed
    2.3 stars
  • Reliability
    2.3 stars

Based on 299
customer ratings for
NOW Broadband
since 2022-09-21


See 587 reviews

£20.00 first 12 months

£245 first year cost

£5.00 upfront cost

Go to site
8
Shell Energy Broadband

Shell Energy

Based on 479
customer ratings for Shell Energy since 2022-09-21


See 1349 reviews

1.6 stars
1.6 stars
1.8 stars
1.7 stars
  • Satisfaction
    1.6 stars
  • Customer Service
    1.6 stars
  • Speed
    1.8 stars
  • Reliability
    1.7 stars
£17.99 first 18 months

£226 first year cost

£9.95 upfront cost

Go to site
  • Satisfaction
    1.6 stars
  • Customer Service
    1.6 stars
  • Speed
    1.8 stars
  • Reliability
    1.7 stars

Based on 479
customer ratings for
Shell Energy
since 2022-09-21


See 1349 reviews

£17.99 first 18 months

£226 first year cost

£9.95 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.