Virgin Mobile Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Virgin Mobile Broadband.

Recent Customer Ratings for Virgin Mobile

  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars

Based on 100 customer ratings since 2017-09-03 (Show all time ratings)

Visit Virgin Mobile Broadband   Read our Virgin Mobile buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

21 Customer Reviews over 3 pages

  • Reviewer
    Location
    Glasgow
    Reviewing
    Virgin Mobile Broadband
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I chose Virgin because they had a reputation for customer satisfaction and I was moving from Orange so it was the same signal. The Dongle didn't work 3kb/s the smirking shop assistant wouldn't help and the £1 a minute number didn't work, customer support don't offer technical help apart from a pointless recorded message. so I decided to use the cooling off period to cancel. They played that joke of constantly transferring me to the wrong department, Eventually I got it cancelled, They fall well below satisfactory but may still be above average for the industry.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.