Broadband.co.uk Blog: News

Regular Broadband-related news and comment from the Broadband.co.uk team.

All posts labeled News:

News stories relevant to broadband in the United Kingdom.

National Average Speeds March 2015

Minor drops in download speeds for majority of ISPs during March 2015

Posted on 2015-04-02 16:22 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

March 2015 saw average download speeds recorded by users of our Broadband Speed Test drop slightly by 0.32Mb in comparison to the results from February, coming in at 21.11Mb. Average upload speeds remained stable at 4.22Mb.

Virgin Media's average download speeds dropped by a further 1.29Mb to 39.69Mb, with upload speeds remaining stable at 5.34Mb. BT Broadband hold second place with average download and upload speeds remaining stable at 19.85Mb and 5.81Mb. Plusnet remain in third place, with download speeds taking a 1.15Mb hit down to 14.59Mb with a 0.29Mb increase to 5.08Mb for average upload speeds. TalkTalk stay in fourth place, with download speeds increasing by 0.78Mb to 14.26Mb and upload speeds holding stable at 1.76Mb. Finally, Sky are in fifth place with a 0.57Mb decrease to download speeds, putting them at 12.8Mb, with upload speeds falling slightly to 3.24Mb.

Read more Broadband Speed Test Results for March 2015

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Ofcom

The process for switching broadband providers is changing in June

Posted on 2015-04-01 17:55 in Announcements News

While Internet Service Providers try to make switching broadband as easy and smooth as possible, the current system has become outdated and complicates matters for many customers. Originally, MAC migration codes were designed to standardise the process for all broadband switches, but they don't apply when you're also moving your line rental and phone service to the new provider. These days most providers now have their own equipment in your local telephone exchange, and most require you to take their telephone services bundled in with your broadband, so MAC codes aren't needed. Once you've switched to one of these providers the system to switch back changes again. It can get quite confusing and frustrating trying to switch between providers.

Sometimes, due to differences in technology and systems being used, you may find you have to cancel your entire service with one provider before you can switch to a new one with someone else. This is known as 'cease and reprovide', and can result in downtime and unexpected extra charges for both disconnection and new line activation, as well as possibly causing you to lose your telephone number in the process. The threat of losing your phone number can lead people to feel trapped with their current provider. Putting up with high prices or poor service may be seen as a better option than the stress and inconvenience of changing phone numbers.

The good news is that Ofcom have announced new regulations which are due to come into effect late June of this year, which will mean that all home broaband providers will be switching to the new Gaining Provider Led system. This will greatly simplify the process for customers, improving consistency across providers and making the process easier regardless of the type of broadband service you've chosen. From the 20th of June, customers will only have to contact the supplier they want to switch to, they will no longer need to ask their existing provider for a MAC code. Once this is done, the old provider will be required to provide a letter as a formal notification of the service ending, informing the customer of any final charges (such as for broadband usage or phone calls not yet paid for) that may apply.

The new system should also mean that the majority of people switching broadband and phone should be able to do so without losing their number, and all services should be transferred at the same time to ensure a minimal loss of service. As long as the service will be provided over the same telephone line, you shouldn't have to worry about these. However, if you're moving from, for example, a Virgin Media cable broadband service with a totally independent cable telephone line to a service that runs over BT telephone lines, you will still need to cease this cable service and ask for your new provider to either activate your old BT line or install a new one. In this case, every effort should still be taken to ensure you get to keep your phone number.

This new system won't come into force until the 20th of June, but is something that you need to be aware of if you're planning to switch providers. Ofcom provide a guide to the process of switching broadband providers which will be kept up to date as the new regulations comeinto force.

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National Average Speeds February 2015

Average download speeds see slight decrease over February 2015, with increase in speeds for Sky

Posted on 2015-03-02 18:16 in Announcements News EE TalkTalk Sky Virgin Media BT Plusnet

February 2015 saw average download speeds recorded by users of our Broadband Speed Test drop by 0.48Mb in comparison to the results from January, coming in at 21.43Mb. Average upload speeds saw a 0.23Mb increase to 4.32Mb.

Virgin Media's average download speeds dropped again by 0.63Mb to 40.98Mb, with upload speeds remaining stable at 5.5Mb. BT Broadband remain second place with average download speeds dropping by 0.53Mb to 19.87Mb, though upload speeds increased by 0.29Mb to 5.97Mb. Plusnet hold third place, remaining stable at 15.74Mb for average download speeds with a 0.38Mb increase to 4.78Mb for average upload speeds. TalkTalk are also stable in fourth place, with download speeds at 13.22Mb and upload speeds at 1.75Mb. Finally, Sky are in fifth place with a strong 1.34Mb increase to download speeds, putting them at 13.37Mb, with upload speeds increased by 0.49Mb to 3.44Mb.

Read more Broadband Speed Test Results for February 2015

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National Average Speeds January 2015

Average download speeds remain stable over January 2015, with decrease in speeds for Virgin Media

Posted on 2015-02-02 15:16 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

January 2015 saw average download speeds recorded by users of our Broadband Speed Test drop by 0.75Mb in comparison to the results from December, coming in at 21.91Mb. Average upload speeds remained stable at 4.09Mb.

Virgin Media's average download speeds have fallen by 1.95Mb over last month to 41.61Mb, with upload speeds remaining stable at 5.45Mb. BT Broadband hold second place with average download and upload speeds remaining stable at 20.35Mb and 5.68Mb respectively. Plusnet are in third place, remaining stable after the significant drop in speeds last month at 14.58Mb for average download speeds and 4.41Mb for average upload speeds. TalkTalk remain in fourth place, with speeds increasing by 0.64Mb to 13.22Mb and upload speeds remaining stable at 1.88Mb. Finally, Sky are in fifth place with 12.03Mb download speeds, comparable to their speeds from last month.

Read more Broadband Speed Test Results for January 2015

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National Average Speeds December 2014

Average download speeds see slight increase over December 2014, with major drop for Plusnet

Posted on 2015-01-02 14:21 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

December 2014 saw average download speeds recorded by users of our Broadband Speed Test rise by 0.43Mb in comparison to the results from November, coming in at 22.65Mb. Average upload speeds remained stable at 4.01Mb.

Virgin Media's average download speeds have increased by 1.42Mb over last month to 43.56Mb, with upload speeds rising a little to 5.42Mb. BT Broadband remain in second place with average download speeds of 20.6Mb (increasing by 0.37Mb over last month) and upload speeds of 5.82Mb. Plusnet remain in third place, but with a significant 3.93Mb drop to 14.53Mb for average download speeds, and a 1.56Mb decrease to 4.04Mb for average upload speeds. TalkTalk move up to fourth place, with speeds increasing by 0.33Mb to 12.57Mb and upload speeds remaining stable at 1.71Mb. Sky drop down to fifth place with 12.15Mb download speeds, a small 0.36Mb decrease in speed since last month.

Read more Broadband Speed Test Results for December 2014

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National Average Speeds November 2014

Overall drop in average download speeds for November 2014, with speed increases for TalkTalk

Posted on 2014-12-01 19:54 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

November 2014 saw average download speeds recorded by users of our Broadband Speed Test drop 0.62Mb in comparison to the results from October, coming in at 22.23Mb. Average upload speeds remained stable at 3.94Mb.

Virgin Media's average download speeds have decreased by 2.65Mb over last month to 42.14Mb, with upload speeds dropping a little to 5.32Mb. BT Broadband remain in second place with download speeds averaging at 20.23Mb (a drop of 0.69Mb over last month) and upload speeds of 5.23Mb. Plusnet holds third place with a minor 0.23Mb decrease to 18.46b for average download speeds, but a 0.72Mb increase to 5.6Mb for average upload speeds. Sky came in fourth place with 12.5Mb download speeds, a small decrease in speed since last month. Meanwhile, TalkTalk remain in fifth place, but are the only ISP in the top five to see an increase in download speeds, going up by 1.38Mb to 12.24Mb with upload speeds remaining stable at 1.52Mb.

Read more Broadband Speed Test Results for November 2014

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SALE!

Expired: Black Friday / Cyber Monday Sales Round-Up

Posted on 2014-11-28 12:57 in News Offers Expired BT Plusnet Virgin Media Sky

It's the battle of the broadband brands as several ISPs compete to offer the biggest and best discounts and rewards over the Black Friday / Cyber Monday long weekend! Check out the offers where you live using our availability checker, or browse the list of sale promotions below. But hurry, these offers are for one long weekend only and expire at midnight on Monday the 1st of December!

 

PlusnetPlusnet Unlimited - 12 months FREE broadband and £75 cashback!

Just take a 12 month contract and pay for line rental and router delivery and your first year of Plusnet up to 17Mb truly unlimited broadband is FREE. What's more you get £75 cashback meaning you actually make back £69 over the first year! Unlike some of the offers below, this one's available regardless of where you live, not just in low cost areas!

Sign up online now

 

Sky: Choose a reward worth up to 250 pounds!Sky TV Bundles - Reward of your choice worth up to £250 and up to half price Sky TV for a year!

If you're new to Sky, when you sign up for a TV bundle now you get up to half price Sky TV for a year plus your choice of reward from one of £100 of Amazon or M&S vouchers, a Samsung Galaxy Tab or a Spaced360 bluetooth speaker worth £250 RRP!

What's more, if you add Sky Movies to your bundle, you'll get the upgrade for 6 months half price and you'll also qualify for 12 month free truly unlimited broadband!

Sign up online now

 

BT with 100 pound Sainsbury's gift cardBT Broadband  - 12 months better than half price truly unlimited broadband + Sainsbury's gift cards!

New BT customers can nab truly unlimited broadband for only £5 per month for up to 17Mb phoneline broadband and £10 a month for upto 38Mb BT Infinity fibre! Prices go up after a year, but they're on a special 12 month contract so you're free to switch.

No only that but you'll get Sainsbury's gift cards - £50 worth for phoneline and £100 worth for Infinity - that can be spent in Sainsbury's stores or online!

Sign up online now

 

Virgin Media with NetflixVirgin Media Big Bundles - 12 months reduced price, 6 months free Netflix and up to £100 reward!

Sign up for any of Virgin Media's Big Bundles of cable TV, fibre optic broadband and telephone calling over this long weekend and get 12 months reduced price, 6 month of free Netflix - even if you already have a subscription - and a reward ranging from £50 to £100 of account credit.

Big Bundles come with Virgin Media's TiVo box that can record 3 channels while watching another already recorded!

Sign up online now

 

Meanwhile there are also competitive ongoing offers from TalkTalk, Fuel, Tesco, EE and Hyperoptic meaning it's still worth comparing broadband to see if there's a better offer where you live or for your particular needs.

Offers only available to new customers ordering online and may only apply to particular bundles and contract lengths. Line rental required for all offers, see provider site for details. Rewards and cashback may need to be applied for separately once you're connected to the service. Offer prices are introductory and may rise after the offer period expires. Delivery and installation fees may apply. Broadband speed, availability and pricing can depend on where you live and how far you are from your telephone exchange or fibre street cabinet. Some offers only available if you live in the provider's low cost network area. Full details of restrictions should be provided before you sign up.

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Ofcom Logo

Great news - Broadband.co.uk's price comparison service is re-accredited by Ofcom!

Posted on 2014-06-27 18:29 in Announcements News

We're pleased to announce that Broadband.co.uk's price comparison service has once again been re-accredited by Ofcom!

Ofcom is the UK communications regulator. We've been Ofcom accredited since April 2010, and undergo strict, independent audits every 12 to 18 months, plus more frequent spot checks to ensure our broadband checker meets Ofcom's requirements to provide accurate, up-to-date, accessible and comprehensive information about the broadband deals that we list. This means you can be confident that our search results will provide you with accurate comparison costs and let you know what's included in each package, so you don't need to worry about visiting each broadband provider individually to find the best deals for you.

As well as our checker, the accreditation covers our deal comparison tables and our individual provider pages, which include detailed buyers guides with both pros and cons for choosing that supplier's services. Ofcom have also assessed our accessibility, ensured we can be contacted by both telephone and email, and that we provide a speed test and up-to-date consumer information relating to broadband.

Between the accuracy of our checker results and the detailed information we provide about providers and the deals on offer, we're confident you can find a broadband package that fits your needs using our services.

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EE Amazon 50 pound gift card offer

Expired: Exclusive £50 Amazon.co.uk gift voucher with all EE Home Broadband deals

Posted on 2014-06-16 14:35 in News Offers Expired EE

After the popularity of our previous exclusive offer with EE, Broadband.co.uk is pleased to announce a new exclusive offer of £50 Amazon.co.uk gift vouchers with all EE Home Broadband deals. This voucher can be combined with current EE offers, including:

  • Up to 17Mb standard unlimited home broadband only £2.50 for 12 months
  • Standard up to 38Mb unlimited Fibre broadband £5 for 3 months
  • Unlimited Fibre Plus £15 for 3 months with speeds up to 76Mb

To qualify for the voucher, simply sign up online, then select your chosen package. This offer ends on the 30th of June, so hurry to take advantage before the deal expires!

As an added bonus, EE's cheapest deals are now available to all customers in their network area, not just EE, T-Mobile and Orange mobile phone and mobile broadband customers, and all EE broadband customers will be able to take advantage of perks like EE Film 2-for-1 cinema tickets on Wednesdays.

Voucher only available online. Line rental required, available from £11 monthly equivalent price if paid a year upfront. Quoted prices and features may only be available in EE network areas. Speed achieved depends on factors such as your distance from the telephone exchange, you will be provided with the fastest connection available. Full details will be provided before you sign up.

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Fibre optic broadband

Ultrafast and hyperfast broadband availability expands

Posted on 2014-04-24 18:33 in Announcements News Hyperoptic Virgin Media

As the top broadband speeds increase, new marketing terms like ultrafast, hyperfast and gigabit broadband are becoming commonplace. We understand how confusing terms like this can be, especially when most broadband buzzwords all seem to be another way of saying 'very fast', so we've produced a new guide to ultrafast and hyperfast broadband that should help to answer all your questions.

More people than ever can enjoy ultrafast broadband speeds as Virgin Media's ultrafast 120Mb broadband increases in speed to up to 152Mb, double that of most fibre to the cabinet services. Virgin Media's mid-range formerly up to 60Mb service is now also increased to 100Mb, making it the most affordable ultrafast broadband on the market. Ultrafast deals start from £12.50 per month for the first 6 months.

Meanwhile hyperfast broadband provider Hyperoptic has started to install their gigabit fibre to the building services outside of London, with select apartment buildings now activated in Bristol, Cardiff and Reading. These join over 250 postcode areas already hooked up in London, with more added every day. Hyperoptic offer the UK's fastest broadband at up to 1Gb (or 1000Mb) making this a truly hyperfast service, what's more their connections are symmetric offering the same speed regardless of whether you're downloading or uploading. You can sign up for a gigabit service for only £25 per month for the first 6 months.

If you only need ultrafast speeds, Hyperoptic also offer 100Mb broadband with prices comparible to Virgin Media's, from only £12.50 for the first 6 months, however these offer an unprecidented 100Mb speed for uploading, while Virgin only offers 6Mb uploads for the same price. Fast upload speeds are extremely useful to content creators and for users of could services. There's a section of our guide dedicated to ultrafast and hyperfast upload speeds.

If you're not sure whether Virgin Media or Hyperoptic's services are available in your area, our broadband checker will tell you if either are serving your postcode and will allow you to compare their prices and features with other broadband suppliers.

All prices quoted are introductory offers that require montlhy line rental. Hyperoptic charge £12.50 for line rental and Virgin Media £15.99. All services mentioned are also available without any telephone line installed at your home. Hyperoptic charges £40 for setup, or more if your home doesn't have a faceplate preinstalled. Virgin Media is currently offering free installation as a limited offer.

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