120 Customer Reviews over 12 pages
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- Location
- Manchester
- Reviewing
- italk
- Date
- 2020-02-28
- Location
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- Location
- Buckley
- Reviewing
- italk
- Date
- 2020-02-25
- Comments
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Get service. No surprise Bill to pay . Better speed than sky full service because they slow the speed down and claim it at the fastest.
- Location
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- Location
- Derbyshire
- Reviewing
- italk
- Date
- 2020-02-21
- Comments
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Avoid at all costs, I have received repeated threats to take me to court, I refuse to pay for a service that was rubbish( putting it very politely) I repeatedly tried to cancel before the end of the cooling off time, and every time they fobbed me off until I was tied into a contract, I didn’t break the contract they did when not one person in my house could receive internet connection, vile customer service and no offer of resolve, they tried to get me to pay for another package, please do not use this company, they take hours to answer calls until you cancel and then all of a sudden they constantly answer you
- Location
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- Location
- Stanmore
- Reviewing
- italk
- Date
- 2020-01-30
- Comments
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If I had the opportunity to give us company zero stars I would. For the last year they have been trying to get money from me for a service that I have never had, absolutely disgusting.I have no idea how this company is still operating
- Location
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- Location
- Kenilworth
- Reviewing
- italk
- Date
- 2019-12-29
- Comments
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Absolutely disgusting receiving a bill for charges when I haven’t got your internet at my property where I’ve moved to your quick enough to send bills out but not responding to customers your company is disgusting
- Location
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- Location
- Penwortham preston
- Reviewing
- italk
- Date
- 2019-11-19
- Comments
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Lucky to get one star! Despicable company. Not received my box as was rushed into hozzy. Got let out after a while but they won't give me a refund. Apparently I should have let them know I was going hozzy. How could I?!!! I got offered a month free on my contract! Topping it off they're trying to charge me for an early exit fee... Absolutely ridiculous. Stay well clear. People will soon know what a useless company this is. All I want is what I am owed!!
- Location
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- Location
- London
- Reviewing
- italk
- Date
- 2019-11-08
- Comments
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Do not use iTalk. My elderly parents recently moved to a different provider and have been daily harassed by members of the customer service team from iTalk, receiving several calls a day on their landline and mobile phones as they apparently owe 75p, even suggesting they would send in bailiffs. Although iTalk say on their website that their senior management team will deal with any issues, the advisers would not allow my parents to speak to anyone senior. Just the worst and intimidating customer service approach I have ever heard of.
- Location
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- Location
- Manchester
- Reviewing
- italk
- Date
- 2019-08-25
- Comments
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After being with it all for over a year I decided to switch providers due to my connection frequently going off. When I tried to resolve this with the company I was told I needed to prove this by going onto a laptop even though they were able to tell me several dates that it failed from their computer. After informing them I was switching due to their failure I was told I would still have to pay for the service due to being in a contract with them.
Would definitely recommend to stay clear of this broadband provider
- Location
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- Location
- Manchester
- Reviewing
- italk
- Date
- 2019-08-06
- Comments
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Don’t waste any time with them because sure as hell they will waste yours...
All that’s going to happen is they will give you a dsl, but that’s all you’ll get. Aside from the bills and and the multiple problems that come with signing up with them.
You will get the dsl because once they get that going they count it as being connected or live and from that day on if not the months leading up to it will be a living hell.
P.s they put you live to enter you into a contract but you won’t get internet. Just a load of bills and a 150 quid call out fee only planned by them. And a disconnection fee for a connection you’ve never had.
I dare you go with Italk. It would be the worst mistake your life!!!
- Location
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- Location
- Runcorn
- Reviewing
- italk
- Date
- 2019-01-05
- Comments
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My mother has this provider. It's pretty good the only thing that is annoying is no engineers come out and you have to do it all yourself. I'm amazed no ones bothered to review this company.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
italk are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and italk.