1,452 Customer Reviews over 146 pages
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- Location
- Cullercoats
- Reviewing
- Shell Energy
- Date
- 2023-10-24
- Comments
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curry’s conned me into this, it’s complete rubbish, it’s a disgrace that they are allowed to charge an early cancellation fee for something that is not fit for purpose
- Location
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- Location
- Shrewsbury
- Reviewing
- Shell Energy
- Date
- 2023-10-22
- Comments
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Wi-Fi frequently and persistently drops out, no customer support at weekends
- Location
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- Location
- Blackpool
- Reviewing
- Shell Energy
- Date
- 2023-10-22
- Comments
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Worst broadband provider ever, constantly dropping the signal, been without WIFI for weeks due to 3 routers packing up, long delays waiting for BT to come out to check their equipment when it's clear to anyone apart from shell that the problem is theirs, cant wait to change providers, absolute garbage
- Location
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- Location
- Wirral
- Reviewing
- Shell Energy
- Date
- 2023-10-18
- Comments
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I work from home and the internet drops out constantly several times per hour. The bandwidth also isn't good enough to stream a video in 360 for more than ten mins. I feel like I am back on dial up in the dark ages!
- Location
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- Location
- Liverpool
- Reviewing
- Shell Energy
- Date
- 2023-10-17
- Comments
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What an awful company,switched provider to BT and still being charged by Shell even though they know they are not providing a service, typical oil company should never have been allowed into the telecomms sector or any sector for that matter they have done enough damage to the planet, crash and burn suckers!
- Location
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- Location
- Cheshire UK
- Reviewing
- Shell Energy
- Date
- 2023-10-15
- Comments
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All I can say is we;ve been counting the months until we can go with another ISP. For a multi-billion pound company, the functionality of the website is deplorable. I can't ever view my bills, important links on the website don't function. It's actually shocking how bad Shell are as an ISP.
- Location
-
- Location
- Selby
- Reviewing
- Shell Energy
- Date
- 2023-10-13
- Location
-
- Location
- Kent
- Reviewing
- Shell Energy
- Date
- 2023-10-10
- Comments
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Honestly not worth it!! They rope you in with a £75 back offer you never receive it and they just keep shutting off my internet, also the internet isn’t great as well I’m so disappointed I work from home and I’ve had so many problems, just tried to speak to someone about it on the phone and the guy was struggling to understand me so just hung up on me after being on hold for 40 mins :( I’m coming off now!!
- Location
-
- Location
- London
- Reviewing
- Shell Energy
- Date
- 2023-10-10
- Comments
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so far a very good service all round
- Location
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- Location
- Scarborough
- Reviewing
- Shell Energy
- Date
- 2023-10-01
- Comments
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Really poor. The WiFi cuts out all the time. No good for even basic use, I'm frequently using my data, let alone my son's gaming. He's given up trying to play online.
- Location
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