1,612 Customer Reviews over 162 pages
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- Location
- Bolton
- Reviewing
- EE
- Date
- 2020-01-08
- Comments
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I regret the decision of switching to EE.They are the worst broadband provider you can ever find.Pathetic service.Broadband speed would always fluctuate,Signals used to drop frequently.I have been calling customer services again and again, but all they would do were the remote checks.Eventually i had to switch to Sky and life has been easy since.I wouldn't recommend EE to whoever is planning to join them.
- Location
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- Location
- London
- Reviewing
- EE
- Date
- 2020-01-05
- Location
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- Location
- Manchester
- Reviewing
- EE
- Date
- 2020-01-04
- Comments
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After being with we broadband 4 days before my contract was to end they cut me off as they never took my payment out of my bank on 15th december 2019 for a year of service always had trouble with EE with my payment date and promise internet speed if that how they treat loyal customers I won't be renewing my service with them on 8th jan 2020 FACT
- Location
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- Location
- Cannock
- Reviewing
- EE
- Date
- 2019-12-30
- Comments
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Been with EE now for a few months, After leaving BT , Very pleased with the Broadband,
- Location
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- Location
- alva
- Reviewing
- EE
- Date
- 2019-12-29
- Comments
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Television box is so slow
- Location
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- Location
- London
- Reviewing
- EE
- Date
- 2019-12-20
- Comments
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What a pathetic service for a top price they charge. Can't wait to swich to ANY other provider. Speed is rarely over 10mb's in the evenings somewhere between 2 and 4, 5 means you're in luck! Netflix struggles most of times, good luck streaming from two devices! Had virgin before thought they were crap, these one is much-much worse. Do your research properly and never buy what they promise! Once you're hooked there is 18 months to unhook. You've been warned!
- Location
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- Location
- Kent
- Reviewing
- EE
- Date
- 2019-12-07
- Comments
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We were promised that the package we were going for would support the amount of people on the internet at one time, which was incorrect.
Then when we check to see what plans are avaliable for that little bit extra we find out that the ones they're offering us were not avaliable within our area in the first place.
calling them up for them to feed the same automated script answers to which low and behold do nothing but cause more issues.
In the last 4 months we've had nothing but issues, internet outages, phone line downs, broadband shutting down completely to the point of having to have them send a new router out because the one we got had faults to have the one we have now giving the same faults.
Spending for 50 download / 50 upload and can't even manage over 1 upload and 20 download lmao.
- Location
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- Location
- Luton
- Reviewing
- EE
- Date
- 2019-12-06
- Comments
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Oh man signed up to 18 months. Worse decision I have ever made. Avoid this provider. Poor poor service. BT were much better.
- Location
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- Location
- Downham Market
- Reviewing
- EE
- Date
- 2019-12-05
- Comments
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These clowns offered one of the best speeds and TV packages at the time. The ee TV never worked even tho its just digital free veiw with 4 or 5 extra channels. The WiFi router was always losing connection at least 3 times a week. The speed of the WiFi struggled to stream videos from my phone to my or from amazon prime to top it all off after we have swapped to a better provider we have had a very rude letter demanding there rubbish router and TV box back (wouldn't of minded a nice letter asking) bunch of *****
- Location
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- Location
- Bridlington
- Reviewing
- EE
- Date
- 2019-11-24
- Comments
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Internet cut out 6/7 times daily, rang up multiple times and they upgraded me for an extra £1 per month, everything was great for 3 months and now the exact same thing is happening again, have been told we will have to pay an early termination fee for leaving even though they can't fix the problem
- Location
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