2,278 Customer Reviews over 228 pages
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- Location
- ewell
- Reviewing
- Sky
- Date
- 2009-08-08
- Comments
-
highest speed 2.5 should get 4.5 in our area. Slows drastically busy times every day.
- Location
-
- Location
- Sudbury, Suffolk
- Reviewing
- Sky
- Date
- 2009-08-04
- Comments
-
Difficult Customer service.
- Location
-
- Location
- warwickshire
- Reviewing
- Sky
- Date
- 2009-08-04
- Comments
-
I signed up for a download speed of 8mb. I had a new phone line fitted and was expecting a download speed of aprox 6.5mb. All I get is an average speed of 0.45mb !!!! All sky say is that between the hours of 5pm and midnight the speed will be a lot lower than is expected, but this download speed is the same no matter what time of day I check! They have no interest in this fact and my pay as you go three dongle is faster than the speed from sky !!!! I'm now locked into paying for a download speed of 8mb when in reality its less than 1 !!!!!! should have just stayed with the dongle !!
- Location
-
- Location
- Adderley
- Reviewing
- Sky
- Date
- 2009-08-04
- Comments
-
Sky is the best product to have. So much better and cheaper than Virgin Media and other suppliers. 100/10.
- Location
-
- Location
- atherstone warwickshire
- Reviewing
- Sky
- Date
- 2009-08-03
- Comments
-
It's far too slow and Sky have always told me it's the best I can expect as I am too far away from the exchange. What they failed to tell me as your test has proven is that its the best I can expect from them.
- Location
-
- Location
- Doe
- Reviewing
- Sky
- Date
- 2009-07-31
- Comments
-
One word will describe this service, disgusting. It is not the kind of 'Broadband' speed I was expecting at all, and to think I had to wait 2 months for them to actually activate this poor, poor excuse of a service. My advice.... AVOID!
- Location
-
- Location
- East Yorks
- Reviewing
- Sky
- Date
- 2009-07-30
- Comments
-
Never seem to get over 2mb these days when I should be getting much more, often its around 1 or less. Complained about it but to no avail. Evenings is the worst when kids are home from school and the network just drops off.
- Location
-
- Location
- Great Shefford, Berkshire
- Reviewing
- Sky
- Date
- 2009-07-29
- Comments
-
Since moving to SKY from BT we receive on average a download speed of 500kbps and upload of 300kbps. This is slower than BT which was able to deliver between 6MB - 8.2MB. Sky state that the ADSL extension cable we use is not supported and will not deal with it until it's removed. Once removed there has been no improvement on speed with regular daily speed tests. Who knows what will occur now. Tech support are patronising and unhelpful.....also not very technical. I believe the modems provided are sub-standard and poorly configured. The modem stats report speeds of 7MB on average and this is so far from the truth. I WISH WISH WISH for Tele2 or a decent fibreoptic connection. I have no confidence that SKY will resolve this. They have escalated it to BT. IfI left BT why would BT like to improve Sky's service. Something dodgey is afoot with these LLU connections.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.