2,278 Customer Reviews over 228 pages
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- Location
- Reviewing
- Sky
- Date
- 2015-02-11
- Comments
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Garbage provider, i`ve had Sky for 3 days and its completely garbage.. Ping keeps spiking from 50 to 2000. Sometimes works fine, however most of the time i can barely surf internet. No chance of playing online games either cause if pings spikes. I don`t even know what im supposed to pay for..
- Location
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- Location
- Plymouth
- Reviewing
- Sky
- Date
- 2015-02-10
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-02-05
- Comments
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Have been a Sky customer for 5 years, first with TV but latterly without. Have had a few grumbles with them, we had an intermittent fault on the line a year or so ago and it took them a while to track it down and fix it, so for quite a few weeks broadband would just drop out for 5 minutes or an hour for no apparent reason. It was frustrating but to be fair to them they did fix it in the end and at least they called back when they said they would etc.
Have now switched to another provider to save money and now I see what truly bad service is like I wish I had never left Sky - if I could go straight back I would, please Sky, all is forgiven, take my money, rip me off, just give me phone and internet and be polite about it, I thought in this competitive market those would be a given but actually they aren't.
- Location
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- Location
- Norfolk
- Reviewing
- Sky
- Date
- 2015-02-04
- Location
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- Location
- Waltham Abbey, Essex
- Reviewing
- Sky
- Date
- 2015-02-02
- Comments
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My internet speed never even reached 2MB. The service became increasingly intermittent. Multiple (around 10) phone calls to sort it out, 3 engineer call outs and the end of my tether reached before switching to another provider
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-01-31
- Comments
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Extremely Frustrating! I switched over from EE to Sky a couple of weeks ago, and already I'm looking to jump ship and use another provider! First of all EE was alright, It wasn't the fastest in the world (around 4-5 mbps) but it was very very reliable, it never failed me, so after a year with them, I decided to go to Sky - bad move! the speeds is good enough, around 12 mbps, but the signal drops several times a day and this has been EVERY DAY since I've joined! This weekend its been like every 15-20 mins which is ridiculous. For a multi-million pound company, I really do expect better!
- Location
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- Location
- Manchester
- Reviewing
- Sky
- Date
- 2015-01-31
- Comments
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If i could give less than 1 star I would. It has been 3 months now and it is the WORST internet connection.. Many many problems with speed , and customer service(some of them are soo rude). Today in a span of 20 minutes the router reset itself 4 times!!! This is unacceptable. Definately changing broadband this time.
- Location
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- Location
- Blackpool
- Reviewing
- Sky
- Date
- 2015-01-28
- Comments
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Avoid this company like the plague.
They pretty much charged me for a service I didn't receive and when I questioned them for a refund they told me that it was "tough luck".
It's come to light that Sky reel you in with good offers then try to rob you in any way they can once they have you.
I am fighting a loosing battle with stubborn employees refusing to help me.
I hope when Murdoch buys his pies with my money he doesn't choke. - Don't trust Sky.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-01-26
- Comments
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I was very happy with O2 for almost 10 years. I happened to be with Sky when they took over O2, unfortunately. Ever since I face issues with speed, often I have no internet at all. It is so bad that sky representative actually told me to ask for refund in writing. I have no time to complain and listen to their excuses. I pay for internet so it needs to work. I am leaving Sky.
DON'T SIGN UP TO SKY!! YOU'LL REGRET IT.
- Location
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- Location
- Wednesbury
- Reviewing
- Sky
- Date
- 2015-01-26
- Comments
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Sky is rubbish over all no help with customer services and don't fix problems for you ! They expect you to pay but then expect you to do there job for them . I don't agree to unscrew things because you never no what is under there but they expect you to do it !
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.